The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

This is a hybrid role which allows the flexibility of working from home a few days a week, and from our Birmingham campus a few days a week. Your work location will ebb and flow depending on you and your family's needs, as well as the needs of the team. When on-site, you will love working from one of Alabama's most beautiful, and technologically advanced professional campuses.

Protective Life is looking for a Business Systems Analyst for the Licensing, Contracting and Compensation team. This position requires strong analytical, problem-solving, and organizational skills, along with proper prioritization of multiple assignments.

Success in this role requires excellent oral and written communication skills, and effective collaboration with others, both internal and external to the team and company. The candidate should be self-motivated and show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for your own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results.

Your day-to-day (but don't worry, we'll keep it interesting)

• Primary focus will be on working on a team developing, implementing, and testing a next generation agent compensation system.
• Work with software developers within the team or across the organization to implement new features.
• Elicit, compose, and maintain business requirements for system enhancements using interviews, group facilitation, prototyping, business process descriptions, data analysis, use cases or workflow analysis. Work with software developers to help them understand requirements. Ensure requirement documents are complete and conform to defined standards.
• Create, publish, maintain, and execute test plans and specific test cases for solutions based on documented requirements and systems design specifications. Review results with business to ensure test results are as expected.
• Support conversion efforts by learning about the business being converted, performing regression testing, identifying potential impacts to existing business, and helping to develop repeatable processes for future regression testing and conversion efforts.
• Create, maintain, and coordinate updates to system data elements and configurable applications, including rules, values, tables, and output with little or no development resource assistance. Create and run queries to generate, validate, and analyze data from various applications
• Work well with teammates and those outside the team, be collaborative in meetings and discussions and assist teammates as needed or required

Your Strengths and Abilities (but wait, there's more)

• Strong Excel skills
• Proficiency in SQL scripting
• Experience with Azure DevOps, TFS, ServiceNow or similar

What a typical qualified applicant looks like

• 5+ years of applicable work and/or technical experience
• Bachelor’s degree in MIS or other related computer field will substitute for 4 years of work and/or technical experience
• Excellent interpersonal, verbal, and written communication skills
• Excellent presentation skills as well as general negotiation and meeting facilitation skills.
• Life insurance, commissions, or accounting systems experience a plus
• Working knowledge of storyboarding, functional specifications, use cases, activity diagrams, workflow diagrams, etc. is required
• Experience with agile project methodology preferred
• Analytical and problem-solving skills; competent to work in many system analysis phases and to consider business implications of applying technology to the current and future business environment
• Clear use of the English language in written and oral communications and the ability to interpret and communicate technical information to non-technical personnel and vice versa
• Must be able to manage multiple, changing priorities, resolve conflicts
• Must be self-motivated, able to work independently and willing to self-teach and take responsibility for ongoing professional development
• Requires oral and written communication skills sufficient to communicate clearly with peers and customers

At Protective, we are committed to providing an inclusive culture where all employees fully contribute and thrive. We have always been a values-driven culture. Doing the right thing and serving people are part of our DNA, and we believe that valuing and embracing different backgrounds and perspectives is what makes us unique.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse, equitable, and inclusive workforce.

We aim to protect our employees' wellbeing through a broad benefits offering. We protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with paid time off, paid parental leave, short-term disability, and a cultural observance day. We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and matching in 401ks. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.