Business Systems Analyst II

| Orlando, FL
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Job Description
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?
About the role:
As a Business Systems Analyst, you'll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You'll workaspartofateaminascrumsettingand must be aself- motivated,proactive,andout-of-the-boxthinker.
About the team:
FIS connects consumers to their money through leading-edge payments solutions. We are the payments product engine of FIS: the largest, Fortune 500, Fintech company in the world. The goal of our team is to provide FIS Payments solutions to enable growth for our customers. Our team is comprised of experienced and innovative subject matter experts!
What you will be doing:
• Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency.
• Selecting hardware, software, and vendors.
• Conducting tests to ensure changes made by programmers are correct.
• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.
• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
• Influences business partners and service providers regarding priorities
• Identifies and documents business strategies, objectives, and drivers.
• Analyzes and documents business processes and metrics and identifies improvement opportunities.
• Re-engineers processes to deliver greater effectiveness and efficiency.
• Identifies/documents how applications and systems interact to support business processes.
• Assesses, applies, and projects the impact of system changes on users and internal and external clients or stakeholders.
• Uses knowledge of systems and industry requirements to develop or modify complex information systems.
• Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.
• Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Ensures changes made by programmers are correct.
• Verifies through testing that changes made by programmers to one part of the application do not impact other parts.
• Reports and reviews testing results.
• May mentor, guide, advise and/or check the work of less experienced business systems analysts.
• Considers business implications of the application of technology to the current business environment.
• Other related duties assigned as needed.
What you will need:
• Knowledge of financial services industry and an understanding of end-to-end systems development life cycles. Typically requires 4 or more years of business systems analysis experience.
• A bachelor's in computer science or information systems or equivalent experience
• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge in Payments processing specifically Credit Card Processing
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design-based tools and techniques including conceptual solution component models, business process models, use cases, etc.
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, team, and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Is resourceful and proactive in gathering information and sharing ideas
Added bonus if you have:
• Knowledge of FIS products and services
• Knowledge of financial services industry
• Knowledge of FIS Credit Card Products (P1C, BASE2000, TBS) or Products in the industry
• Knowledge of end-to-end systems development life cycles, i.e., iterative, waterfall, and other modern approaches to product development
• Master's Degree is a plus
What we offer you:
A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits
Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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