Business Systems Analyst II - CGS Administrators, LLC at BlueCross BlueShield of South Carolina (Nashville, TN)

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Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.

CGS Administrators, LLC (CGS) is part of BCBSSC™'s Celerian Group of companies and provides a variety of services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers in 38 states, supporting the needs of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals nationwide.

Job Description:
• 30% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
• 25% Guide both technical and customer departments in the development of the systems that support the business solution.
• 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• 10% Provide input on the business direction for system changes.
• 10% Validate the business need for solutions to business problems and process improvements.
• 5% Assist in the development and documentation of training materials. Mentor or train less experienced staff.

Required Education:
  • Bachelor's degree in Computer Science, Business Administration, or other job related field. OR,
  • Four years of job related work experience OR,
  • Two years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree.

Required Work Experience:
  • Four years of IT business analysis experience.
  • Proficient in Visio Diagraming.
  • Proficient in Team Foundation Server.
  • Proficient in Waterfall and Agile project methodologies.

Required Skills and Abilities:
  • Demonstrated understanding of concepts of the supported business unit.
  • Basic knowledge of standard industry practices.
  • Demonstrated knowledge of procedures for the business unit.
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  • Strong teamwork and interpersonal skills.
  • Understands how IT affects an organization and is able to link it to business processes.
  • Excellent analytical skills. Good conceptual skills.
  • Able to create, read and comment on test plans and test matrices, project plans, and scope and design documents.

Required Software and Other Tools:
  • Microsoft Office.

Work Environment:
  • Fast-paced, high demand environment.
  • Work is frequently performed against mandated deadlines.
  • Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
More Information on BlueCross BlueShield of South Carolina
BlueCross BlueShield of South Carolina operates in the Insurance industry. The company is located in Columbia, SC. BlueCross BlueShield of South Carolina was founded in 1946. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 14 open jobs at BlueCross BlueShield of South Carolina, click here.
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