Business Support Analyst (Memphis, TN)

| Memphis, TN
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Job Description:
This position will perform and have the following duties, roles, and / or responsibilities:
  • May write standard operating procedures or detailed description of program functions.
  • May act as liaison between programmers and end user or customer.
  • Familiar with standard concepts, practices, and procedures within a particular field.
  • Relies on limited experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks.
  • Expert proficiency in computer skills required.
  • Works under general supervision; typically reports to a project leader or manager.
  • A certain degree of creativity and latitude is required.
  • Demonstrated ability to support Intelligent Mail Package Barcode and package services products.
  • Ability to work independently with very limited supervision on complicated tasks required.
  • Strong interpersonal and professional oral and written communication skills required.
  • Ability to lead team members in methods of technical problem resolution.
  • Wide degree of creativity in improving existing processes is expected.
  • Ability to adapt to rapidly changing requirements.
Required Skills:
  • Requires an associate degree OR 5 years of experience in lieu of a degree.
  • Interpersonal and professional oral and written communication skills required.
  • US Citizen or Green card holder and must be able to obtain a Public Trust Clearance.
Desired Skills:
  • 5 years of experience in the field or in a related area.
  • Experience in software problem analysis and resolution desired.
  • Barcode Symbologies, Web Services, FTP/SFTP.
  • High proficiency in MS Excel, MS Access is a plus.
  • Experience with using ServiceNow Tracking system a plus.
  • Familiarity with postage statements, XML, and database concepts a plus.
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
More Information on ECS
ECS operates in the Artificial Intelligence industry. The company is located in Fairfax, VA, Fairfax, VA, Chantilly, VA, Arlington, VA, Arlington, VA, Arlington, VA, Washington, DC, Alexandria, VA, Stafford, VA, Stafford, VA, Dahlgren, VA, California, MD, North Charleston, SC, North Charleston, SC, Huntsville, AL, O'Fallon, IL, San Antonio, TX, Colorado Springs, CO and Sierra Vista, AZ. ECS was founded in 1993. It has 2129 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 138 open jobs at ECS, click here.
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