Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer flexible work arrangements?
As a Sr. Business Process Analyst in Service Delivery Operations, you will work with peers and partners to develop processes and workflows that accelerate teams' abilities to be successful. You will work with our teams in Service Delivery and understand their goals to become the expert. You will also help determine standards for business process for the department.
Your Role in Action

• Lead discovery meetings to review requirements, testing, support, and enablement activities to ensure they are following our goals
• Analyze current processes and workflows with the objective of improving or automating them
• Document all processes and maintenance required to ensure they are kept evergreen
• Collect and collate feedback on process performance and measure the effectiveness
• Provide single contact for the Service Delivery department and act as a conduit to other departments
• Expert in how Service Delivery uses technology and tools to help design efficient and value driving workflows
• Make recommendations for process enhancements or other actions to improve productivity
• Use data and resources available to identify bottlenecks and gaps and make recommendations accordingly
• Manage change so affected individuals are aligned
• Help establish standards for business process
• Manage ad hoc projects
• Determine and track success criteria for your projects

Your Skills

• 3-5 years in a business process analyst role or similar
• Project leadership experience handling multiple simultaneous projects
• Experience leading large process improvement projects
• Salesforce experience

Relativity is a diverse workplace with different skills and life experiences-and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.
Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Unlimited time off
Equity program
Training investment program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.