About the job
The Red Hat Global Payroll team in our Global Modernization and Process Excellence organization is looking for a Business Process Analyst to join us in Raleigh, NC. In this role, you will provide support for business process improvement across global payroll processes. You'll provide methods, tools, and analysis for process management and improvement and will contribute to the creation and documentation of future state business processes as well as the assessment and validation of current processes and gaps. You will model, design, and align processes with a team's strategic goals, design and implement process architectures, and establish process measurement systems that align with organizational goals. In addition, you will support the facilitation and implementation of standardized processes across global payroll functions within HR, Operations, Finance and Accounting, Tax, IT, and Global Workplace Solutions teams.
What you will do

• Support and lead projects from inception through implementation, delivering hard and soft benefits
• Provide analysis and develop business process diagrams and models to support process design or redesign initiatives
• Bring expertise or identify subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership, and compliance with procedures
• Conduct interviews and facilitate meetings with business owners to derive and validate business process models and gaps
• Use Business Process Modeling Notation to document current and future-state business processes at a suitably detailed level to derive required insight
• Analyze and document dependencies between new and existing processes
• Identify key business readiness considerations, activities, and deliverables to adopt changes resulting from business process or system improvements
• Monitor business readiness and adoption through process performance audits and reports
• Partner with other teams at Red Hat to collaborate on issues and address improvement opportunities
• Work with internal business units to capture requirements for system implementation, enhancements, and fixes

What you will bring

• Bachelor of Science degree in business administration; concentration in finance is a plus
• 2+ years of experience with payroll tools, including Workday and ADP
• 2+ years of experience in consultative business process design, change, and implementation
• Excellent financial acumen: familiarity with accounting and internal controls processes
• Curious and passionate about discovering how methods work
• Good problem-solving and conflict-resolution skills
• Ability to quickly learn and apply skills for Business Process Diagram development and BPMN (modeling notation)
• Comfortable with complexity and ambiguity
• Experience working with multiple functional areas, including finance, accounting, operations, and HR
• Familiarity with documenting business requirements using user story approach supporting agile development methodology
• Good written and verbal communication skills; good presentation skills
• Comfortable working in a global and multicultural work environment

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.