Job Description
What you will be doing:
-Gathering and analyzing information, developing and communicating recommendations.
-Reviewing processes end to end, identifying root causes and proposing solutions
-Demonstrating a genuine interest in business outcomes and participating in problem solving on an institutional scale
- Preparing communications on complex ideas for delivery to senior executives of the organization including the Segment President • Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma.• Responsible for most complex business and systems process analysis, design and simulation.• Diagrams and evaluates existing processes.• Organizes, leads and facilitates cross-functional project teams.• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.• Recommends and facilitates quality improvement efforts.• Collects data to identify root cause of problems.• Measures performance against process requirements.• Aligns improvement to performance shortfalls.• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.• May deliver presentations and training courses including measurement, analysis, improvement and control.• Surveys and analyzes best practices for techniques and processes.• May lead re-engineering team and act as project manager.• Communicates team progress.• Performs cost and benefit analyses.
What you bring:
• Bachelor's degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience.• Broad knowledge of FIS' products and services, business practices and processes• Requires highest level understanding of organization's business systems and industry requirements• In-depth knowledge of financial services industry practices, regulations and processes• Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies• Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering• Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma• Proficiency in quality management methods, tools and technologies• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors• Excellent training/presentation skills to educate the organization on new or updated processes• Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources• Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills• Ability to persuade and influence others on the best approach to take• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed• Is resourceful and proactive in gathering information and sharing ideas
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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