Communications & Business Process Analyst

| Richmond, VA
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Job Description
Who Are We:
FIS connects consumers to their money through leading-edge payments solutions. We're the development engine of FIS: the largest,Fortune 500, Fintech company in the world. Our solution is branded by our customers- banks and retailers- so you might not have heard of us. But, if you've used a mobile banking app, interacted with an ATM, or used a debit card to complete a financial transaction, you're most likely using FIS software. Our product is one that touches the average consumer on a regular basis, and makes the financial world go 'round.
Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company, ranked 392 on the Fortune 500 list and is a member of Standard & Poor's 500® Index. Named a 2016 "World's Most Admired Company" by Fortune Magazine.
About the Team:
The Payment Solutions Business Operations team is responsible for driving strategic initiatives and processes across the Payment Solutions segment. We balance time between short-term goals and a thoughtful go-forward strategy for optimizing operations with the lines of business and the leveraged functions. This is an exciting opportunity to join the growing Payments business!
What You Will Be Doing:
Responsibilities will vary, but the person who fills this role will primarily focus on:

  • Managing segment level objectives and key results programs, driving accountability across the organization
  • Create communications and deliverables for senior executives in the organization
  • Gathering and analyzing data sets to create and communicate recommendations based on findings
  • Review and document end to end processes and propose solutions for improvement


What You Bring:

  • Bachelor's degree from job discipline
  • Proficiency in Microsoft Office Suite
  • Strong written and verbal communication skills
  • Adaptability, a drive to learn, and strong problem-solving skills
  • Ability to work well independently and within a team


Added Bonus If You Have:

  • Experience in creating executive-level reporting and communications
  • Working knowledge of general business financials
  • Proficiency in Microsoft Visio and/or PowerBI


What We Offer You:

  • Competitive salary and excellent benefits
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A broad range of professional education and personal development possibilities - FIS is your final career step!
  • Time to support charities and give back to your community
  • A work environment built on collaboration, flexibility and respect


Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass

More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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