Business Process Analyst - Senior
Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun.
About the Team
The Payment Solutions Business Operations team is responsible for strategic planning, process execution, cross-team collaboration, communication, operational oversight, business intelligence, data and analytics, and driving strategic initiatives across the Payment Solutions segment. We balance time between short-term goals and a thoughtful go-forward strategy for optimizing operations with the lines of business and the leveraged functions. We create and implement strategies to drive margin expansion via cost reduction, revenue increase, or efficiency building within the division. This is an exciting opportunity to join the growing Payments business!
What You Will Be Doing
- Managing segment level objectives and key results programs, driving accountability across the organization
- Interact with various businesses and leveraged teams to improve interlock, processes, and transparency
- Gathering and analyzing information / data sets to create and communicate recommendations based on findings
- Review and document end to end processes and propose solutions for improvement
- Create communications and deliverables for senior executives in the organization
- Develop metrics that provide data for process measurement and indicators for future improvement opportunities
What You Bring
- Bachelor's degree from job discipline
- Proficiency in Microsoft Office Suite
- Self-motivated and willing to learn
- Excellent communication and interpersonal skills
Added Bonus If You Have
- Proficiency in Microsoft Visio and/or PowerBI
- Experience in creating executive-level reporting and communications
- Working knowledge of general business financials
What We Offer You
- Competitive salary and excellent benefits
- The chance to work on some of the most challenging, relevant issues in financial services & technology
- A broad range of professional education and personal development possibilities - FIS is your final career step!
- Time to support charities and give back to your community
- A work environment built on collaboration, flexibility and respect
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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