Business Optimization Analyst at Visa (Miami, FL)

| Miami, FL
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Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences. By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world. 

As part of the Client Support Services (CSS) organization, the Business Optimization Analyst will help to deliver this vision to our clients. In this role, you will use strong analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants.

Responsibilities

This role will support the creation of analytic insights about client performance and help deliver findings from those analyses to internal and external stakeholders. Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms. 

Specific activities may include:

  • Providing analytical support to a combination of external Visa clients, colleagues in the analytics team, and other internal stakeholders with varying degrees of analytical and technical expertise
  • Understanding the root problem, defining objectives and formalizing data requirements for various analyses
  • Combining and analyzing disparate data sources and deriving insight in a Big Data environment
  • Work effectively with internal/external resources to define analytical objectives, data requirements, obtain data and perform in-depth analyses to achieve a defined business objective
  • Assist in the presentation of complex data and content to internal stakeholders and external clients in an accurate, understandable, and engaging manner
  • Comparing client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity

Qualifications

Basic Qualifications:

  • 2 years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD). 
  • A 4-year college degree in a quantitative or related field.
  • High level of proficiency manipulating and aggregating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required. 
  • Must be proficient in all MS Office applications with advanced Excel spreadsheet skills.
  • Strong verbal, written, and interpersonal skills are required. 

Preferred Qualifications:

  • Familiarity with BI tools such as MicroStrategy, etc. is a plus.
  • Experience visualizing data with tools like Tableau is a plus.
  • Advanced Tableau skills are highly desirable.
  • Visa experience or knowledge of the payments industry is a plus.


Flex Work Arrangement: This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

More Information on Visa
Visa operates in the Fintech industry. The company is located in Foster City, CA, San Francisco, CA, Austin, TX and Miami, FL. Visa was founded in 2022. It has 18871 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1018 open jobs at Visa, click here.
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