Business Operations Data Analyst at DISQO

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DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.

Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.

DISQO’s Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic priorities and new initiatives across functions including Sales, Marketing, Customer Success and Finance. We stay focused on aligning the highest-level company priorities with effective day-to-day operations.

As a Business Operations Analyst, you will help build and maintain a scalable analytics framework for RevOps. Combining business acumen and analytical ability, this individual will lead strategic analyses across go-to-market teams that drive revenue growth, as we become a multi-product company and expand our global footprint. You will build and execute core operational processes - such as business planning, reporting, and ongoing business operations management. You will work closely with our internal partners to understand and execute on mutual business objectives. In your role, you will also take up broad-spectrum special projects ranging from process improvements to capacity planning and resource prioritization, as well as surfacing key business insights in executive-level business reviews.

What you will do:

  • Manage Operations metrics and KPIs and report out on a regular cadence, surfacing insights and impactful data from internal company intelligence (sales figures, win/loss, marketing analytics, audience engagement, etc.). Ensure all RevOps insights are accurate and consistent, easy-to-understand and actionable.
  • Build and maintain scalable operational revenue forecasting models for each business line that allow C-suite and functional leaders (Sales, Customer Success, Marketing, Finance) to track bookings to cash and course-correct in real time. Use data to tell compelling stories that motivate action across go-to-market and leadership teams
  • Automate and scale operational reporting via reports, dashboard and alerts to Power BI, providing frictionless access to self-service insights, allowing functional stakeholders to support data-driven decision-making and drive business outcomes.
  • Enable executive-level cadences such as weekly leadership updates, quarterly business reviews and board meetings
  • Use a mix of historical data, business assumptions, and forecasting to help set and measure key department initiatives/OKRs, including compensation plans
  • Conduct ad hoc data analysis to support various RevOps initiatives including territory management, marketing calendar, etc.
  • Build actionable, self-serve dashboards by collaborating directly with stakeholders to deeply understand their data needs
  • Work closely with our data engineering team to build efficient and sustainable data models (tables, views, etc.) and work with them to expose go-to-market data in Power BI/Tableau

What you’ll bring:

  • Undergraduate degree in one of these subjects: Science, Technology, Engineering, Mathematics. MBA is preferred
  • 3-5 years experience in a cross-functional, data analysis role (preferably on a go-to-market, operations or strategic planning team)
  • Prior experience with BI/visualization tools (Power BI, Tableau) and SFDC (Salesforce) and its data structure recommended
  • Advanced technical proficiency with Excel/Google Sheets and PowerPoint/Google Slides required
  • Enjoys working cross-functionally with any business unit, primarily supporting the go-to-market teams (Business Development, Marketing, Sales, and Customer Success)
  • High attention to detail and can produce prototypes/insights quickly
  • Agile & Servant Leader DNA. Strong personal initiative, results oriented, accountable and adaptable; desire to succeed in a demanding environment
  • Desire to continuously learn and develop skills.

Perks & Benefits:

·100% covered Medical/Dental/Vision for employee, 80% for dependents
·Equity
·Unlimited Vacation
·Flexible work hours
·Catered lunches 3x a week
·Stocked pantry
·Happy Hours
·Onsite Fitness Program
·Discounted Gym Membership
·Quarterly Offsites
·401K
·Life Insurance
·FSA
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to employees

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Technology we use

  • Engineering
  • Product
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An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Accounting

What projects are you most excited about?

DISQO's consumer facing product, Survey Junkie, is an awesome project to work on. Between building new features and responding to customers, at the rate we move, the project never gets old. Also, working on something that is used by millions of people is super fulfilling as I know everything I do makes an impact in the lives of others.

Roque

Engineer

How has your career grown since starting at the company?

DISQO granted me the opportunity to learn the fundamental framework to building a successful product while focusing on the user. As a recent college graduate, I can’t imagine to be working with a greater company than DISQO as they really encourage the work hard, play hard culture to all its employees.

David

Product Management

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Talent Acquisition

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan,
Flexible schedule,
Gym membership,
Fully stocked kitchen and catered lunches,
Fun culture - happy hours, games, off-site team building activities,
Smart passionate coworkers.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
DISQO offers employees who commute or forego a parking pass completely, a monthly stipend.
Company Outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free Daily Meals
Game Room
Stocked Kitchen
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
DISQO provides discounted membership to 24 Hour Fitness.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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