Accenture Flex offers you the flexibility of fixed duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies for Diversity lists.

Accenture Flex offers you the flexibility of fixed duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work for and Diversity Inc's Top 50 Companies for Diversity lists.

As an Accenture Agile Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. This Accenture Agile Flex team provides single project, multi-client, cross industry support within Accenture Operations.

Job Description

As a Business Operations Analyst, you will utilize existing knowledge with Accenture & client provided training to perform on day-to-day business Operations

Team members will perform processing and/or support functions in and around key business operations functions like F&A, Healthcare, Supply chain, etc. Functions in this role will be performed according to policy with a focus on quality, communication, problem solving and attention to detail.

A positive customer interaction should be the focus, as should timely issue resolution and on time completion of deliverables as the project/role requires.

Successful candidates will enjoy building professional relationships, adapting quickly to change, and inspire others to strive for superior results.

Duties and Responsibilities

• Utilize existing core business experience to perform Operations including, processing, review and documentation
• Candidate experience in a professional setting will allow resources to be successful in multiple areas of work (specialized training will be provided as needed)
• In this role, you are required to analyze and solve lower-complexity problems with a focus on quality and timely completion of project deliverables
• Your day to day interaction is with peers within Accenture before updating supervisors
• You may have limited exposure with clients and/or Accenture management
• You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments
• You will need to be well versed with basic systems and tools, as well as the business terminology and functions involved in day to day business (and use it while discussing with stakeholders)
• You will be expected to be on the lookout for ways to enhance value for your respective stakeholders/clients
• The decisions you make impact your work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work and a direct lead who will support
• Investigate and prioritize issues, escalating to a specialist or lead when appropriate for further troubleshooting or tier 2 issue resolution
• Own tasks end-to-end until they are assigned to specialist or lead
• Discern issues, identify solutions, and promptly and concisely communicate all relevant items to Accenture teammates and leads
• Facilitate a high-end customer experience related to process or project function
• Mentor team members and own product support areas

Hours & Shifts

• Variable/Rotating day shifts (EST - PST) basis project needs
• Remote work set up with potential 75% travel depending on client needs (local and non-local)

Training

• Individuals are provided paid training.