Job Title
Business Operations Analyst

Job Purpose

Develop and maintain project portfolio governance, reporting and metrics of all projects submitted to our Digital Solutions (DS) division. Maintain relationships with and communicate portfolio progress to multiple stakeholders to communicate delivery success against the business strategy and to support the annual planning process across the department.
Responsibilities:• Update project related data in the Clarity PPM tool for new project requests required to move the request through the demand process.• Collaborate with multiple lines of business from a project portfolio perspective.• Identify data and process issues within the project portfolio through governance and work with appropriate stakeholders to have the issues resolved.
* Perform Tier 1 ServicePoint Ticket Support for our PPM tools
* Portfolio Audit Management (tool/data governance)
* Manage Client Contract Governance
* Perform Enterprise PPM Tool Testing• Train project requestors and other partners on the enterprise demand management process.• Be a self-starter and high energy, willingness to support others, learn and grow• MS Office skills, including Excel.• Ability to communicate with multiple level in the organization and identify who, how and where to effectively message portfolio management statuses, process, data issues, etc.

Basic Qualifications for Consideration:• 3-5 years of related Data Governance, Data Analysis and/or Portfolio Management experience.• Business process/business operations analysis and improvements• Technology Project or Portfolio Financial analysis and reporting

Preferred Skills, Experience, and Education:• IT project financials analysis and budget management• Reporting tools - Tableau, Sequel, Power BI, etc• Process Engineering - Lean Six Sigma certification

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options. We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBTQ+)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

This role is not eligible to be performed in Colorado.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

In order to protect our Fiserv community, Fiserv requires all newly hired employees to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.