Business Operations Analyst

| Peninsula
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At Moveworks, our aim is to build a collaborative and fun work environment so Movesters can do the most meaningful work of their careers.  The Business Operations team oversees the daily operations of our office facilities, vendor relationships and business administration.  The team is responsible for ensuring a great and consistent employee experience as we grow our global workforce.

The Business Operations Analyst is responsible for

  • the effective and efficient day-to-day management and operation of all of the Moveworks global office locations
  • overseeing all vendor relationships, including selection, contract negotiations, and service and support requirements
  • supporting a variable range of business administration and operational functions, including contract management, expansion planning and due diligence.

Business Operations sits at the crossroads of space, interior design, technology, and the human experience. You provide a pivotal role in supporting Moveworks rapid growth, including new office builds and worldwide geographic expansions and the implementation of new processes and procedures.

You act as a trusted partner and build relationships with Movesters to enhance the overall employee experience. This is a high visibility position, internally. This role is ideal for someone with proven experience building cross-functional internal relationships and a drive for rolling out well thought out and scalable initiatives.

Who We Are:

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. Using advanced conversational AI built for the enterprise, Moveworks gives employees exactly what they need, from IT support to HR help to policy information. Our platform allows customers like DocuSign, Broadcom, and Western Digital to move forward on what matters.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. We’ve been named to the Forbes AI 50 list for three consecutive years, while earning recognition as the Best Chatbot Solution at the 2021 AI Breakthrough Awards. Above all, we’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times called Moveworks one of the Best Workplaces of 2021.

Come join one of the fastest-growing teams on the planet!

What you’ll do:
  • Gain foundational understanding of current and future business processes cross functionally.
  • Manage vendor relations, including supplier selection, contract negotiations and contract tracking.
  • Track on-going projects to ensure timelines are met timely and efficiently.
  • Provide support to Legal and the go-to-market team, including managing the contract request and response process and assisting in customer contract review and negotiation.
  • Design and implement process for managing and fulfilling ongoing facilities requests for an expanding number of remote offices
  • Participate in special projects, process improvements and initiatives as required.
What you bring to the table:
  • Bachelor's degree or equivalent experience in workplace and facilities management.
  • Experience overseeing and governing facilities budgets with financial, contract management, and purchasing skills.
  • Experience leading cross-functional initiatives that require significant collaboration between different departments, including both technical and business teams
  • Fact driven, process orientated, but comfortable challenging the status quo and setting new process and operational direction
  • Strong documentation and communication skills
  • Ability to set clear direction by defining goals and priorities, and evaluate/support the business needs

Moveworks is an equal opportunity employer.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Moveworks

How would you describe the company’s work-life balance?

We have started with an ethos of empowerment and ownership, and this applies to how employees manage their schedules and workload as well. This is a place where you set your boundaries and personal life needs, and your team respects and empowers you to do so.

Celeste

Technical Recruiter

How do you collaborate with other teams in the company?

Every Movester is readily available via collaboration tools to ensure that teams can effectively work together. We have weekly company syncs with updates from each department to provide a space for centralized communication. My personal favorite, we have whole-company trips to allow employees to strengthen cross-team bonds in a fun environment!

Cherie

Software Engineer

How has your career grown since starting at the company?

Moveworks strikes a great balance between individual and company goals. ‘Do the best work of your career’ is a principle that largely influences it’s culture. From Day 1, my manager has put a strong emphasis on choosing projects that align with my interests while constantly identifying areas for growth that push me to be the best version of myself.

Saloni

UX Designer

How do your team's ideas influence the company's direction?

There’s no shortage of passionate ideas at a startup, but bringing an idea to fruition fast needs deep critical conversations to validate different viewpoints. Conversation Engine sits in the center of our product, connects ML and system engineering, addresses technology gaps creatively, sharpens our marketing message and equips our sales team.

Jing

Technical Lead

What projects are you most excited about?

The project I’m most excited about is the continued growth of the SDR team and how invested the company is in our success. Understanding our current roadmap and how everyone is looking for us to scale it gets me excited to think about where we could be in the next 6 months.

Freddy

Senior Sales Development Representatitve

What are Moveworks Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Moveworks hosts company outings Semi-annually.
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees free on-site parking.
Professional Development Benefits
Lunch and learns
Moveworks hosts lunch and learn meetings weekly.
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New York City, NY
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