Chewy
We're on a quest to help people connect through pets.
Boston, MA

Business Intelligence Developer at Chewy

| Boston, MA
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Our Opportunity:

Chewy is transforming the pet industry as one of the fastest growing e-commerce retailers of all time. We offer a convenient way to shop for pet supplies within a personalized experience that's fueled by customer care. Headquartered in South Florida and Boston, our team of over 17,000 members-dispersed across our customer service centers, corporate offices and fulfillment centers-dedicate themselves to delivering pet happiness nationwide. Whether it's our easy-to-use website, great selection of high-quality products, competitive pricing, speedy deliveries, or award-winning 24/7 customer service, we aim to wow our customers in all aspects of our company. Chewy's environment is dynamic and faster than anything you've ever experienced, built for leaders who excel at. We believe in entrepreneurship, creativity, and relentlessness. We work hard with a dogged determination, but we have fun, too…. which isn't hard to do when you have your favorite four-legged friends by your side!

The Role:

Chewy is looking for an experienced Business Intelligence Developer to drive reporting, data, and visualization solutions for our growing Customer Service business and located in our South Florida or Dallas offices.  In this role, you will partner directly with Talent Acquisition leaders, Talent Acquisition Analytics, HR Operations, and Corporate IT Systems teams to support core Talent Acquisition reporting for TA leadership and other internal stakeholders. You will report to the People Science Leader, supporting Talent Acquisition, HR and Business teams in building, analyzing, and optimizing data models and dashboards for CS TA teams, helping to drive insights with complex datasets. You will help us build out this new capability for CS TA, ensuring that we continue to deliver a world-class employee experience!

What You'll Do:

  • Support Customer Service Talent Acquisition (TA) team by analyzing TA data, including headcount, candidate pipeline/activity, diversity, and workforce planning
  • Perform complex analyses by leveraging large data sets from multiple systems and present actionable insights to cross-functional teams
  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key people and recruiting decisions.
  • Build and evolve data visualizations capability to tell the story and let the data speak for itself while setting the direction for future reporting.
  • Gather stakeholder feedback to enhance and integrate on dashboards and reporting solutions.
  • Contribute to automating, standardizing, and publishing key reports and dashboards, using reporting/analytics tools (e.g., Tableau), to help disseminate data and insights to senior leaders and internal stakeholders
  • Respond to data and dashboarding requests related to talent acquisition and people data with minimal guidance in partnership with CS TA.
  • Land and transform data from AWS Redshift/Snowflake into Tableau or reporting solutions.
  • Act as a consultant by understanding business needs and applying business context, to scope data requests, drive insights, and recommending solutions to key business partners.
  • Collaborate with other members of the People Science and CS TA teams.   

What You'll Need:

  • Bachelor’s degree in Business Analytics, Computer Science, Math, Statistics, Information Management or a related degree with analytical emphasis, or equivalent experience
  • 3+ years Tableau or PowerBI developer experience/skills.
  • 3+ years’ experience using SQL/maintaining databases.
  • 3+ years’ experience with scripting languages such as Python or R.
  • 3+ years’ experience using an enterprise cloud-based solution (AWS, Azure or Google).
  • Experience working in an Agile environment.
  • Experience with a data transformation tool such as: Alteryx or Knime is a plus. 
  • Exceptional technical and analytical skills, the ability to visualize complex data sets and provide dynamic solutions and be self-driven.
  • The ability to balance speed and quality to ensure the right reporting solutions.
  • Experience in end-to-end dashboard delivery, including intake, design, and data modeling.

Bonus:

  • Masters or equivalent advanced academic degree
  • Advanced technical skills using Python, R, or other programming languages
  • Proficiency in Greenhouse ATS data infrastructure and reporting
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.

Heather

Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.

Victoria

Senior Integrated Marketing Manager

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