Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Business Intelligence Developer

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Our Opportunity: 

Chewy Customer Experience Analytics group is seeking a BI Engineer to play a key role in building industry leading Customer Service Analytics Platform. Are you passionate about Big Data and highly scalable, enterprise level BI platforms? Do you enjoy building end to end Analytics solutions to help drive business decisions? We want you to Join the Pack!

What You’ll Do: 

  • Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data models, reports/dashboards/BI solutions for analytics and deep learning 
  • Implement data ingestion routines both real time and batch using best practices in data modeling, ETL/ELT processes 
  • Provide on-line reporting and analysis using business intelligence tools and a logical abstraction layer against large, multi-dimensional datasets and multiple sources 
  • Gather business and functional requirements and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture 
  • Produce comprehensive, usable data set documentation, metadata, BI reports, Dashboards and insights 

What You’ll Need: 

  • Bachelor’s degree in Computer Science, Mathematics, Engineering or related field, or equivalent experience  
  • 3+ years of experience with BI/visualization tools like Tableau/Business Objects/OBIEE/Power BI etc. 
  • 2+ years of experience with enterprise BI data warehouse architectures, infrastructure components, ETL/ ELT and reporting/analytic tools 
  • 2+ years of work experience in building self-serve BI solutions, canned reports and enterprise level BI solutions 
  • 1+ years of experience with data modeling in large Data warehousing, data lake environment 
  • 1+ years of data science experience with building regression, classification models 
  • Exposure to Big Data stack environments (EMR, Hadoop, MapReduce, Hive) 
  • Advanced knowledge of SQL, SQL scripts and ability to extract data from various sources  
  • Excellent communication skills, both written and verbal 
  • Position may require some travel 

Bonus: 

  • Experience in gathering requirements and formulating business metrics for reporting 
  • Experience building on AWS QuickSight, ElasticCache etc 
  • Experience with statistical models and building predictive models from scratch 
  • Experience with building NLP and sentiment analysis 

Why Chewy Customer Service?

It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best.

  • YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
  • YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best – no matter your role or location.
  • YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
  • YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
  • YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, and happy hour. Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.


To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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