Business Intelligence Analyst, Clients and Revenue

| Santa Monica
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GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $35 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

About the Role

This role will be part of GoodRx’s Biopharma Solutions vertical. Our mission is to be the “consumer gateway” across the biopharma lifecycle. The ideal candidate will be a self-motivated problem solver with a keen attention to detail who will add new perspectives to our growing team. You will be someone with the curiosity to ask big questions. And you have the technical and strategic know-how to answer them. 
The Biopharma Solutions team has an ambitious roadmap to bring innovation to biopharma and be the leading healthcare platform that enables manufacturers to support healthcare professionals and patients along the journey toward improved health. Our solutions range from advertising to physician specific point of care to direct access to manufacturer affordability programs to non-dispensing pharmacies. And this is only today. The BI Analyst will enhance the way GoodRx shows up to our clients. The role will deliver reporting and insights that will inform business optimization strategies and drive the successful commercialization of the “GoodRx Effect,” the positive impact GoodRx has on healthcare awareness, access and adherence. You will interface directly with Clients and outside agencies as the data and analytics subject matter expert. This role must also work effectively with Sales, executives and key internal stakeholders in Product, Finance and Pricing to provide actionable insights and recommendations to drive performance both internally and with our clients. This individual will be fluent in Business Intelligence tools and have demonstrated success in driving broad adoption of business intelligence tools across a commercial organization. The Analyst will support a vision for the future of client and sales analytics in partnership with other data scientists, analysts and data engineers.

Responsibilities:
Client Reporting: A critical component of Manufacturer Solutions. Upon choosing to partner with GoodRx, our clients need to understand the story that our proprietary data tells on performance and the impact of our partnership. You will assume responsibility for all data and client reporting to ensure timeliness and accuracy. You will work cross functionally with Account Managers, Sales, Finance and Operations to develop the highest impact reporting.
Sales Cycle Intelligence: Develop various forecasting, trend analysis, and sales projections models for sales and marketing. Perform lead, sales, pipeline, and other analyses to empower our Sales team for success.
Sales Enablement: Develop tools that enable Sales team self-sufficiency in growing the business with targets and existing customers. Champion broad organizational adoption of data and business intelligence tools. Develop the analytics framework to support a culture of data-driven decision making across the sales organization
Drive Performance: Drive and deliver the annual quota for the sales force and track performance to goals
Data & Analytics Enhancement : Develop and implement tools and strategies that allow raw data to be transformed into business insights. Build automation to support analyses. Maintain data quality and perform data integrity audits. 

Skills & Qualifications:
● 3+ years of work experience as a Business Intelligence analyst
● Experience with data visualization and building client-facing documents.
● Highly proficient with SQL
● Proficient with business intelligence tools: Looker and/or Amplitude
● Strong understanding of customer data platforms like Segment and/or Google Analytics
● Familiarity with CRM tools like Salesforce
● If not proficient, an ability to learn a new technical stack quickly.
● How someone would do well on our team:
○ A self-starter and high-achiever with a focus on doing a great job, possessing the initiative to look into the details and interpret the impact of key business drivers
○ Strong consultative / listening skills with an ability to make cogent recommendations based on sound theories and thoughtful investigations.
○ Proven ability to manage multiple tasks and projects at the same time, while maintaining sharp attention to detail. Attention to detail is the key to success
○ A strong team player with a positive, service-oriented attitude who drives process improvements to increase the effectiveness of the team and minimize room for errors

Bonus Points:
● Experience in healthcare, specifically at a Biotechnology/Pharmaceutical company, a brick and mortar or virtual pharmacy, or a Pharmacy Benefit Manager
● Experience providing insights and analyses directly to senior level clients, Sales and Executive Leadership
● Experience with Jira, GitHub 

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $35 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • PyramidFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena Scoblionko

Vice President of People

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!

Helen Yim

Director Business Intelligence

What is your vision for the company?

I work with amazingly talented people. My vision for the company is that we continue to use all our experiences and knowhow to build great healthcare solutions. In my marketing role, I think about consumer journeys and how we can best present our product offerings to people. GoodRx growth comes from helping more people, and that’s a great feeling.

Leslie Burthey

VP Marketing (Go-To-Market Strategy)

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

- Medical, vision, dental, STD, LTD and AD&D to all full-time employees
- The company offers one (great) PPO Medical plan at NO COST to employees
- 4% 401k match
- Meaningful stock options
- Discretionary leave
- Classpass Membership
- Onsite Parking
- Dog friendly office

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
- Medical & Dependent Care FSA available $2,850 pre-tax per calendar year $5,000 pre-tax per calendar year
Disability Insurance
Covered @ 100%
Dental Benefits
Offered through Anthem Employees covered @ 100% Dependents covered @ 50%
Vision Benefits
Offered through Anthem Employees and Dependents covered @ 50% Monthly costs range from $3.24 (self) - $9.87 (family)
Health Insurance Benefits
Offered through Anthem Anthem Blue Cross 750 PPO - employees covered at 100% and dependents at 90% Anthem Classic 250 PPO - monthly cost ranges from $60 (self) - $187 (family) Kasier
Life Insurance
STD, LTD, LIfe & AD&D - ALL covered @ 100%
Wellness Programs
GoodRx partners with Kindbody to provide a discount off of third party reproduction support
Mental Health Benefits
GoodRx provides free access to therapy, coaching, and a library of mental health resources
Retirement & Stock Options Benefits
401(K) Matching
4% 401k match - no vesting period
Company Equity
RSU's available to full-time employees
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
3 months fully paid with at least 90 days of service
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Catered lunches on Tuesdays, Wednesdays & Thursdays Bagel Fridays Snacks and Drinks that put the freshman 15 to shame!
Game Room
Stocked Kitchen
Happy Hours
Weekly Thursday Happy Hours
Parking
Company paid parking onsite or $100/mo parking waiver
Pet Friendly
Your pets can work alongside David Bowie (dog)
Recreational Clubs
We offer a variety of clubs like our dodgeball league, monthly book club, hiking club, and more
Relocation Assistance
Fitness Subsidies
- ClassPass Membership
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

Social Good + Successful Business Model + Great Colleagues = GoodRx

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