At a glance:

• Are you a business data analyst skilled at developing billing solutions to address identified business needs?
• Can you commit to a consultative role guiding senior leaders by providing accurate and consistent data and recommendations?
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?

Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As an experienced Business Data Analyst, you are passionate about developing and documenting billing solutions that effectively address business needs. You combine your understanding of business processes and the corresponding implementation procedures to assist with billing application projects at the corporate level. You focus on gathering data from various systems and sources to perform analysis, design and business impact assessments for billing related projects.
You continuously seek areas to improve the reporting approach and implementation by identifying processes that can be automated using new technology. You have a keen ability for identifying roadblocks and overcoming obstacles to see projects efficiently and effectively completed. You thrive in an office environment and serve as a consultant for teams across Spectrum Enterprise. You report to the Senior Manager of Analytics & Reporting for goals, guidance and assistance.
Position benefits:

• Competitive Salary.
• Health, Vision and Dental Insurance.
• 100% Company Match 401(k) up to 6%.
• Company Funded Retirement Accumulation Plan for an additional 3%.
• Education Assistance.
• Pretax Child Care Spending Account.
• Paid Holidays, Vacation Days, Personal Days and Sick Days.
• Employee Discount on Spectrum Services Where Available.

What you will do:

• Encourage company-wide success through active and consistent support of all efforts to simplify and enhance the client experience.
• Gather, analyze, refine, validate, document and maintain complex system requirements to ensure accurate billing system and reporting needs.
• Ensure the success of new products, services, processes and support technologies by analyzing system interdependencies, system requirements, risks and risk mitigators that could impact or be impacted by project implementations, including assessing and communicating impacts of systems changes or outages and risks to the business.
• Drive reporting procedures by defining, documenting, implementing, communicating and tracking related system rules, policies and configurations.
• Provide recommendations based on data to improve processes and strategic business decision making.
• Mitigate risks by assisting in the implementation of billing software standards and processes.
• Deliver on project commitments and assist team members to ensure the timely completion of projects.
• Understand policies, procedures and practices to effectively analyze business performances and impact.
• Develop communication documentation to support deployment of reporting and application solutions to end users.
• Perform additional duties related to the position as assigned.

Required keys for success:

• Two years of data collection and database design experience.
• Two years of reporting systems experience.
• Two years of documentation and design experience.
• Three years of experience in overall general systems and applications.
• Three years of project management experience.
• History of handling multiple projects simultaneously while showing sound judgment and initiative to accomplish duties.
• Proven prioritization and organizational skills with the ability to make decisions and resolve issues while working under pressure.
• Track record of working independently to resolve issues and handle requests or situations.
• Experience performing detailed business analysis and design to effectively consult with leadership.
• Effective written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:

• Knowledge of Spectrum Enterprise telecommunications products.
• Understanding of business process re-engineering.
• Familiar with operating systems, including NT, desktop productivity software and client and server system architecture.
• Experience with database and reporting systems, such as SQL, Oracle, .NET or Crystal.
• Hands-on experience with basic ETL concepts and systems, like SSIS and Informatica.
• Prior experience with Structured Query Language, such as TSQL and PLSQL and SQL server reporting services.

Your education:

• Bachelor's degree in information technology or a business-related field, or the equivalent combination of education, training and experience (required).

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