Spectrum
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Business Controls Analyst - Customer Operations

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JOB SUMMARY
The Business Controls Analyst will provide direct support to achieve company financial and performance objectives. This individual will be responsible for assisting in the preparation and development of operating and capital budgets, forecasts, short and long-term business plans, variance and trend analysis and will also be responsible for overseeing and coordinating the consolidation and distribution of daily, weekly and monthly statistical and financial reports and analysis. Additionally, the Business Controls Analyst will assist in cost analysis and special projects as required.
MAJOR DUTIES AND RESPONSIBILITIES
Prepare operating plans and budgets: Direct responsibility for preparing the annual budget and quarterly forecasts for Customer Operations.
In conjunction with business planning and management staff, assist in the preparation of short and long-term strategic business plans.
Assist in the consolidation and reporting of the budgets and forecast for Customer Operations.
Tracking, analyzing and reporting: Consolidate and report all operating and capital expenditures for Customer Operations.
Assist in the monthly review and analysis of operating and capital expenditures for Customer Operations.
Assist in the preparation of variance analysis of the Administrative Departments and consolidate variance analysis for Customer Operations.
Report and track financial and statistical analysis for all functional organizations within Customer Operations, supported by commentary and analysis.
Support the development and maintenance of operating performance metrics for Customer Operations functions.
Support departments in processing requisitions, purchase orders, and vendor payments.
Provide project and cost analysis for decision-making purposes.
Work with Finance to ensure accuracy in coding payments, and properly accruing for activities of the department.
Special projects as assigned.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrates a solid understanding of the goals and objectives of his/her job, as well as the related processes and technology tools
Speaks and writes with clarity and purpose, delivering information, direction and ideas in an easy-to-understand manner
Knows how to build and maintain relationships with Directors, peers, and other support contacts
Looks ahead and is ready for upcoming scheduled events, understands tasks needed to perform, and manages performance
Uses interpersonal skills, relationships and tools available
Understands that things move and change quickly and adapts to a fluid work environment
Adheres to and supports established Charter values and policies
At all times uses technology, feedback, and personal performance metrics continually seeking to improve
Excellent oral and written communications skills
Detail oriented ability to analyze problems, probe facts and question assumptions using fact based decision-making
Flexibility in working hours and ability to prioritize and juggle multiple tasks
High degree of integrity
Education
Bachelor's degree or equivalent experience/certification in Mathematics, Statistics, Analytics, Economics, or Business Management
Related Work Experience Number of Years
Prefer experience in business planning/finance 3-5
Experience in preparation and analysis of budgets and forecasts
EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
CDA350 299907 299907BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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