Business Change Senior Analyst

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Participates in the development of functional or operational requirements. Knowledge of ACH Administration. Report Reviewing and Review all Client Setup Id's. Utilizes CICS systems. Improve business processes.Uses defined or documented processes to collect and define requirements from businesses or functional areas. Works with users and peers on planning, implementing, and supporting new or existing applications. Uses knowledge of business needs to provide design support to software and application development teams. Participates in process improvement reviews and summarizes business issues and client feedback for teams review. Supports testing of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution. Uses basic knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes

EFT Administration Responsibilities

  • Morning report review and distribution
  • Monitoring of group mailbox
  • Review and preparation of requests submitted via email or Pega system
  • Entry of received requests to ACH Masterfile including all adds, updates and deletes of originator customer numbers and contacts as well as posting restrictions to client accounts
  • Scanning and indexing of hard copy requests to electronic filing system
  • Assisting Client Support Officers and Implementers with set up issues and client requests
  • Maintenance of multiple databases to assure proper billing
  • Assisting clients directly with password issues and website access
  • Providing documentation to auditors as requested
  • Review and update of administration procedures on a monthly basis


Bachelors Degree or a combination of education and experience is required.0-3 years of total work experience preferred

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

More Information on BNY Mellon
BNY Mellon operates in the Fintech industry. The company is located in New York, NY. It has 41739 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 116 open jobs at BNY Mellon, click here.
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