Business Analytics Manager (Product)

| Boston, MA | Hybrid
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At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. 


We are hiring a Manager to partner with our Product team - you’ll work with analysts in gathering, cleaning, and analyzing data with a focus on helping WHOOP better understand product data in order to help the team strategize, test and define our product roadmap. We are looking for someone who has an extremely data-driven mindset and is able to mix business knowledge with statistical tools to deeply understand, model and report on business trends. You will work closely with the talented WHOOP Product teams across growth, community, coaching, and gamification to improve our product impact. 

RESPONSIBILITIES

  • Lead measurement, analysis, and modeling the data of the entire customer lifecycle from acquisition, engagement, retention, and churn.
  • Partner with stakeholders across the product team to drive iterative testing, quantification of impact for key member touchpoints, and new sources of value for our customers.
  • Leverage clickstream and other product data to find areas of opportunity or bottlenecks within the product.
  • Use detailed understanding of our diverse product data to be a thought leader on new opportunities for data collection, modeling, analysis and testing for the Product team.
  • Be data-driven but also aware of business context and user experience to communicate findings to non-technical and executive audiences.
  • Work collaboratively in a startup environment with a high-performance team.

QUALIFICATIONS

  • 4+ years of experience in a deeply analytical role, including partnership with product teams.
  • Strong technical and analytical skills; Proficient in SQL and Python. Experience working with data visualization tools (e.g. Looker).
  • Strong track record modeling outcomes as part of an analytics, business intelligence, or data science team.
  • A self-serve player-coach; able to take broad business questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations.
  • Self-starting, fast-moving, and collaborative in approach to problem-solving.
  • Excellent oral and written communication; adept at communicating across multiple mediums to technical and non-technical audiences

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.


WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.


This position is based out of our Boston HQ. Applicants must currently reside in Greater Boston Area or be open to relocation to be considered.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • CypressFrameworks
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    • KubernetesFrameworks
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    • TensorFlowFrameworks
    • DropwizardFrameworks
    • Room DBFrameworks
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    • Core AnimationFrameworks
    • GameKitFrameworks
    • Grand Central DispatchFrameworks
    • KoinFrameworks
    • CassandraDatabases
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    • NoSQLDatabases
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    • SnowflakeDatabases
    • SQLiteDatabases
    • S3Databases
    • KafkaDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
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    • UserTestingDesign
    • JIRAManagement
    • Monday.comManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
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    • IterableLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

An Insider's view of WHOOP

What are some social events your company does?

We take pride in our community and encourage employees to connect with one another through a variety of activities. We organize group runs, HIIT workouts, and yoga sessions. We also have a handful of employee-led groups, both in-person and virtual, that bring folks together. By taking the time to connect, we build a culture of belonging at WHOOP.

Desmond

Talent Operations Specialist

What projects are you most excited about?

I’m most excited about projects where I get to help plan photoshoots to highlight new WHOOP features. I love conceptualizing an idea in my head and then bringing it to life via photos, design, and words. It can take lots of time to plan the details, but often it’s those small things that make a campaign feel big and impactful.

Josh

Graphic Designer

What makes someone successful on your team?

Focus and collaboration are key traits to be successful on our team. With exciting things happening across the team, prioritizing time to focus on the highest value areas and communicating effectively across functions is critical. Of course, practicing what we preach in the form of healthy sleep and recovery habits allows our team members to excel!

Saif

Associate VP, Enterprise Strategy

What are WHOOP Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend

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