Business Analytics Architect at ConsumerAffairs

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As a Business Analytics Architect, you will be responsible for identifying requirements and designing data-driven solutions to support business initiatives at Consumer Affairs.

The Business Analytics Architect serves as the facilitator of our Data & Analytics efforts, working in collaboration with business stakeholders and data engineers to define the data models and processes necessary to promote Consumer Affairs business initiatives and strategies.

The Business Analytics Architect will conduct high-level business analysis and detailed technical evaluations in order to understand data and communications flow within the Consumer Affairs Ecosystem and promote solutions to optimize business operations and support data-driven decisions.

This role will have extensive interaction with leadership. This position requires a wide range of domain knowledge within the digital marketing industry and technical design skills.

  • Collect and refine business requirements to create technical specifications
  • Collaborate with other Data and Analytics teams to integrate disparate data sources and systems
  • Collaborate with other CA teams to identify and refine requirements
  • Define and prioritize analytic projects to meet needs of business
  • Establish and adhere to project timelines. Keep stakeholders informed
  • Develop and implement analytic data models to support business objectives
  • Create, maintain, and update technical documentation
  • Define reporting and alerting requirements for business teams and leadership
  • Develop analytic processes for auditing and quality assurance
  • Develop and manage relationships with partners to optimize integration
  • Maintain and support data analytics platforms and warehouses
  • Help design, troubleshoot, document, and maintain system processes
  • Communicate key insights and findings to product teams and leadership
  • Constantly look for ways to improve monitoring, uncover issues, and deliver better value to the customer
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring agreed schedules, coordinating resources in an effective and timely manner, and demonstrating respect for others.

(These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required)



  • BSc/BA in Computer Science, Engineering, Mathematics or relevant field
  • Masters Degree or PhD a plus


  • 5+ years experience with business analysis and specification
  • 5+ years experience in requirements analysis and documentation
  • 5+ years experience delivering data and analytics solutions
  • Experience in SQL across relational and dimensional databases
  • Industry experience is beneficial

Knowledge, skills and abilities:

  • Fluent in English
  • Excellent written, verbal, and presentation skills are a must
  • Knowledge of industry-wide technology strategies and best practices
  • Expertise in leading collaborative teams to achieve common goals
  • Working experience with Google Analytics and Google Adwords required
  • Proficiency in Salesforce CRM preferred
  • Knowledge and experience using APIs and webhooks required
  • Critical thinking, and complex problem solving ability required
  • Functional knowledge of enterprise integration platforms and systems
  • Strong working knowledge of the digital marketing technology landscape required
  • Ability to effectively relate technical concepts to non-technical audiences
  • Excellent oral and written communication skills - ability to effectively communicate across internal and external business, marketing, and engineering departments
  • Experience in scoping, clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
  • Strong analytical skills with knowledge of Data Science tools and practices
  • Customer-first mentality; ability to empathize and create customer loyalty
  • Knowledge of the agile software development process a plus


(our daily GRIND)


  • Responsibility creates the freedom to quickly deliver value, we make no excuses, and consistently improve results.


  • We make data-driven decisions, think systematically about ROI and resolve complexity to drive results


  • We are intellectually curious, create, take smart risks and grind out results because Fortune Favors the Bold.


  • We foster diversity, build trust through collaboration, close the loop, get to the bottom-line and turn debate into action and results.


  • We grind it out deliver important work, are efficient, have a relentless sense of urgency and drive results


  • Location: US (Remote)
  • Frequency of travel: Occasional travel may be required
  • Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.


  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Stock Option Plan
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • MariaDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • redshiftDatabases
    • Google AnalyticsAnalytics
    • QlikAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google SlidesManagement
    • JIRAManagement
    • DocuSignCRM
    • SalesforceCRM

An Insider's view of ConsumerAffairs

What's something quirky about your company?

My team encourages a bit of quirkiness by rendering a professional but inviting atmosphere and balance which allows for the desire to collaborate with others and create an inviting, rewarding and self-identifying atmosphere to enhance ongoing and inviting working relationships.

Courtney Donaldson


How do you collaborate with other teams in the company?

ConsumerAffairs is a remote-first organization. Whether it's a virtual group workout with a personal trainer or a lunch-and-learn to learn about Dia de los Muertos, we are connected. Leadership also makes a conscious effort to host monthly and quarterly update meetings so there is transparency between verticals.

Kirk Coleman

Talent Acquisition Manager

What are some things you learned at the company?

Working here has taught me to think big and go for what feels impossible because we are far more capable than we give ourselves credit. Nine years in, I'm proud to look back on all I've accomplished, but I'm even more excited about the future!

Jamie Ostroe

Director of Content

What is your vision for the company?

I think ConsumerAffairs has lots of upside potential as a company. It feels good to be part of delivering a really ambitious goal, in a fast changing environment, because when we get to the next level the gratification that will come makes it all worth it. It's a challenge worth taking on, so that's what motivates me to do what I'm doing every day,

Brian Owens

Head of SEO

How would you describe the company’s work-life balance?

In general - we run on Tulsa hours and it allows for most of us to have time in our day to focus on family and personal needs. i'm also pretty diligent about checking in with my team to see how they're doing and pushing them to take extra time-off breaks when and where it's needed or appropriate.

Jen Snow

Director, User Experience

What are ConsumerAffairs Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

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