Business Analyst

| San Francisco, CA
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We are:
Wix's Engage team, spearheading conversational design and experiences at Wix. We create engaging automated conversations to guide users through their journey. Our team owns the entire conversational design and development process, collaborating closely with product managers, UX designers, and developers to create outstanding experiences. Guided by the Wix tone and voice, we craft compelling conversations to get the right message across and help our users succeed. As Business Analysts in a data-driven company, we play a strategic role in shaping business and product decisions.
You are:
An analyst with 3 years of hands-on experience with large data sets and quantitative analysis. You're driven by business goals and you understand business KPIs. You have knowledge of A/B testing best practices, and the ability to reach quick insights based on them. You have experience analyzing and testing a conversational chatbot. Good presentation skills and proficiency in English are key to this role.
You're curious, proactive and you want to own your projects, voice your ideas, and see them come to life. Since you'll be working with leadership and senior management, you should also be comfortable presenting, leading conversations, and giving solid recommendations that can be tested and tracked.
If you're experienced with SQL and data visualization tools such as Presto, Tableau and Power BI or you've worked at an internet or product company - that's an advantage.
As a Business Analyst, you will:
  • Be a partner in data-driven decision making, product roadmaps and strategic business planning
  • Leverage data to understand how our users interact with our product - and how they can achieve greater success
  • Train and optimize NLU/NLP model for a conversational chatbot
  • Plan and perform A/B tests, and help gain useful recommendations based on their analysis
  • Monitor our business results and provide your insights in real time
  • Identify possible gaps in our business and product, and initiate projects that will help us meet our KPIs
  • Partner with multiple functions within Wix, such as Product Managers, engineering teams, and Customer Care
  • Improve access and visibility to our data by data visualizations - using various BI tools (internal and external)

Read more about this role in at the Life at Wix Blog: What it Means to Be a Data-Driven Company
We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.
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Technology we use

  • Sales & Marketing
    • SalesforceCRM

An Insider's view of Wix

What’s the vibe like in the office?

We have an inclusive and relaxed vibe where people want to get to know you, clubs form out of similar interests, and you bond with other departments at company events. Two clubs I enjoyed attending were ‘Wixercise’ where we get a group to go to fitness classes after work and ‘Wine Not’ where we indulge in wine and cheese and play games!

Lauren

Account Executive

What does career growth look like on your team?

What's cool about Wix is there are many ways to grow. It's such a wide and interconnected company, so you can learn and take interest in many things. I'm an example of how you can be given a little extra responsibility and it turns into its own team, currently over 15 people.

Michael

Team Leader, Sales

How do your team's ideas influence the company's direction?

We are working in an environment where we're not just executing a playbook, we're writing the playbook. Wix is growing quickly and as managers we often face new challenges and areas that are not familiar to anyone within the organization. This is exactly why we’re always looking at the team’s feedback and ideas to help us find the right path.

Ido

Head of Wix Partners

What are Wix Perks + Benefits

Wix Benefits Overview

Our offices are located in the Meatpacking District. We’re a varied team of creatives and business-minded folks who love to take on challenges together. We offer a competitive salary, equity, 401K with company contribution, full medical and dental coverage from day one (no employee contribution for FT employees), ESPP, lunch, snacks, fitness/wellness activities and the opportunity to join our stunning global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
We have a casual dress code!
Commuter Benefits
This is currently not valid due to COVID-19 and remote work.
Company Outings
Wix hosts company outings and events.
Free Daily Meals
Stocked Kitchen
We have fully stocked kitchens.
Some Meals Provided
Happy Hours
Pet Friendly
Wix's pet policy is dog friendly daily.
Recreational Clubs
Wix has recreational club choices all year round.
Professional Development Benefits
Lunch and learns
Wix hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Customized development tracks
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