Business Analyst at Manifest Solutions (Columbus, OH)

| Columbus, OH
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Manifest Solutions is currently seeking a Business Analyst for a remote position.

  • Serve as the primary contact for user support issues; manage day to day process, issue prioritization, trouble shooting and communication of status and resolution to impacted parties and key stakeholders
  • Partner with project, product management and technical teams as needed to align on approach to drive issue resolution
  • Responsible for providing research, analysis, and support for identifying, evaluating, and resolving Inventory Management process and system opportunities
  • Own and manage small projects or parts of larger initiatives, including identification of key issues, work planning, analysis, development of conclusions, and presentation of findings
  • Provide user acceptance testing at a feature level and present new features to users in both a 1:1 and group setting
  • Build relationships with project teams, product managers and business and technology partners to champion the needs of the business and drive continuous service improvement

Qualifications & Job Requirements:
  • 2-4 year work experience required
  • BA/BS required
  • Excellent customer service and communication skills
  • Marketplace experience in an apparel retail environment (stores and/or online) or supply chain / merchandising / inventory management industry preferred
  • Proven track-record as a team member contributing to success of business initiatives or priorities, (i.e. - meeting customer needs, achieving business objectives, delivering great, quality service)
  • Demonstrated ability to work independently and manage time effectively to drive for results
  • Demonstrated analysis and problem solving skills; detail-orientation; excellent follow through
  • Learns on the fly; able to assume larger scope and more visible or complex projects over time
  • Effectively communicate results from research and analysis both verbally and in writing to business and other key stakeholders demonstrating command of all facts
  • Demonstrated ability to juggle and respond to competing priorities with input from supervisor; able to successfully operate in areas of uncertainty and ambiguity
  • Develop business and product knowledge - deep understanding of how the product works and how the business uses it every day to understand business impact of issues, and prioritize and solve problems
  • Build relationships and develop expertise through partnering & collaboration with business and technology experts
More Information on Manifest Solutions
Manifest Solutions operates in the Consulting industry. The company is located in Upper Arlington, OH and Columbus, OH. Manifest Solutions was founded in 1994. It has 82 total employees. It offers perks and benefits such as Dental Benefits, Health Insurance Benefits, Paid Holidays, Paid Sick Days. To see all 26 open jobs at Manifest Solutions, click here.
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