Business Analyst at Amdocs (Philadelphia, PA)

| Philadelphia, PA
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Job ID: 161163
Required Travel : Minimal
Managerial - No
Location: :USA- Philadelphia Pennsylvania (Amdocs S
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at
In one sentence
Understands business needs. Assesses the impact of those needs and figuring out the best way to test those needs. Communicates and implements recommended solutions.
What will your job look like?
  • You will work closely with the business to help them verify the deliverables are aligned with their expectations.
  • You will be a key advisor for customers based on product capabilities and best practices.
  • You will support the customer while they verify the software and help guide them through the solutions when needed.
  • You will participate in and/or leads formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support.
  • You will be responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the new details of new solutions and their impact on business processes.
  • You will ensure that the customer understands the solution and receives responses to all open questions and action items.
  • You will support the customer by being the liaison between the customer and the technical teams
  • You will ensure the technical teams understand the issues the customer is facing and will work to correct them.
  • You will support the resolution of configuration/ implementation related issues if and when they arise.

All you need is...
  • Degree in Computer Science or Industrial Engineering & Management - Information System
  • Customer-facing experience - ability to present the Amdocs solution using various methods (presentations, demos, and so on)
  • Testing experience - experience working as a Quality Engineer
  • Wide knowledge of relevant products and E2E Business process
  • Knowledge of the cable industry and business services domain is a plus

Why you will love this job:
  • You will be able to use your superior business analyst skills to make a significant impact on high-level solutions that best produces the optimal product solution.
  • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
  • You will have the opportunity to work in multinational environment for the global market leader in its field

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
More Information on Amdocs
Amdocs operates in the Cloud industry. The company is located in Chesterfield, MO and Jersey City, NJ. Amdocs was founded in 2022. It has 31189 total employees. To see all 166 open jobs at Amdocs, click here.
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