Business Analyst
Business Analyst
REPORTS TO: Director of Product Management, Advisor
DEPARTMENT: Technology
FLSA STATUS: Exempt
WORK SCHEDULE: M-F, may need to flex times due to business needs
LOCATION: Boise, ID, or Hartford, CT
COMPANY OVERVIEW:
Covr is listed as one of Forbes' Top 500 Startup Companies of 2021! Covr Technologies is a leading, InsurTech venture capital-backed company, focused on using technology to simplify the buying process for life insurance and related products. As an innovator in a rapidly evolving industry, Covr is a technology-driven company that provides a simpler way for people to protect what matters most. Through partnerships with financial institutions and advisors, Covr's innovative digital platform provides the capability to research, compare and buy life insurance from top providers, fully online and within minutes. Covr’s main operations is in downtown Boise, ID and with a second location in Hartford, CT. Our employees enjoy a casual dress code, flexible hours and progressive work environment. We have a strong culture based on our core values: Client First, Integrity, Innovation, Collaboration, Fun!
JOB SUMMARY:
The Software Business Analyst is responsible for determining inhibitors, gaps in tools, or processes that are broken or not fully understood, and drive and communicate solutions. This position will work with project stakeholders to identify, model and then document their requirements and business domain details. Evaluating processes for alignment opportunities is also key.
ESSENTIAL JOB FUNCTIONS, DUTIES, AND PERFORMANCE RESPONSIBILITIES:
- Serve as the first line of defense for answering questions from the business, tech team, testing team, and escalate issues to the Product Manager and Project Manager.
- Works to research and define the requirements across Covr’s technology product suite by understanding the client needs and competitive environment.
- Assists product owners, customers and developers to derive product specifications and scope.
- Collaborates with development teams across the SDLC from inception through delivery.
- Documents project details and requirements.
- Researches and analyzes the nature, effect, and results of system difficulties.
- Works closely with the UX/Design Lead on special projects as needed.
- Determines how changes to the project will affect the business and systems.
- Provides recommendations regarding the evolution of the system.
- Acts as liaison with Information Technology and/or outside vendors to support relevant systems.
- Produces reports, timelines, and demonstrations to communicate expectations and progress in-house and to other relevant parties.
JOB SPECIFICATION/QUALIFICATIONS:
Required Education and Experience:
- Bachelor’s degree and 3-5 years of related experience or equivalent work-related experience
- Experience with common Office tools and visual design / prototyping tools
- Insurance industry experience a plus
Required Knowledge and Skills:
- Good documentation skills and the ability to create artifacts using standard tools (Word, Excel, PowerPoint, SharePoint).
- Ability to initiate and drive projects to completion with minimal guidance.
- Excellent critical thinking, planning, organization and problem identification skills and high attention to detail
- Ability to understand business requirements, determine the best path to a solution and see it to implementation
- Ability to work with end users and other stake holders to obtain and refine requirements
- Ability to train and support business users on provided solutions as necessary
- Ability to work independently and exercise good judgment with professional and technical fortitude
Desired Knowledge and Skills:
- Desired understanding of insurance products that Covr supports (Life, LTC, DI, etc.)
- Understanding of the workflow of insurance product issuance (application, underwriting, issuance, etc.) and the role off a full-service digital BGA in that space.
BENEFITS PACKAGE:
- Paid Time Off (PTO): 3 weeks to start increasing with years of service
- Paid holiday’s – 10.5 days, including two 4-day weekends!
- NEW - Downtown parking subsidy
- NEW - Summer Hours Program
- Medical, Dental and Vision – 85% of monthly premium paid by Covr for all full-time employees
- HSA employer contribution of up to $800/yr
- Adult and child orthodontia
- Health Savings Account (HSA) with quarterly company contributions
- Short-Term and Long-Term Disability
- NEW - Pet insurance for cats and dogs!
- 401(k) with company match at 3.5%
- Company paid Life and AD&D insurance of $25,000 for all full-time employees.
- Supplemental Life and AD&D insurance up to 5x’s salary for employee up to $300,000
- Supplemental Life and AD& D plans offered for spouse up to $100,00 and dependents up to $10,000
- Flexible Spending Accounts (FSAs): medical, dependent, parking and transit