Business Analyst at Norfolk Southern Corporation (Atlanta, GA)

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Requisition 32907 :

#LI-EB23 #LI-Hybrid

Job Description

Norfolk Southern Corporation, a Fortune 500 company, seeks several energetic problem solvers looking to join a team delivering the highest value, competitive advantage solutions across all business functions. The successful candidates will join a dynamic team responsible for ensuring the quality of the corporation's imperative and highly visible projects. As a Business Analyst, the candidate will plan, design, and implement solutions to achieve defined business goals. The ideal applicants for the open positions are highly motivated in the agile software development lifecycle and work well as part of a diverse development team. In this position, the candidate will be an integral part of the team developing Intermodal Transportation Management and Logistics applications. Additionally, as an employee in the NS Information Technology Department, the successful candidate will design and develop enhancements to critical transportation management and monitoring systems supporting Norfolk Southern's Intermodal initiative. Daily work may additionally involve interactions with software vendors and integration partners. There are also opportunities to serve on standards boards collaborating with partners within the Transportation industry for standards development.


This employment opportunity is based in Norfolk Southern's beautiful new Corporate Headquarters building in Midtown Atlanta located at 650 W. Peachtree St NW, Atlanta, GA 30308. This new building is conveniently located across the street from MARTA's North Avenue Station.


4-yr College Degree in Information Systems, Computer Science, Engineering, Mathematics or related field

Qualifications & Experience

  • Leads team in project scoping, detailed business process requirements gathering, and project blueprint/design activities
  • Works with the IT product manager and internal business partners/Product Owner to assess current business and system processes and defines plans for improvement
  • Works with the IT product manager and internal business partners/users/Product Owner to interpret and refine business requirements, translation of requirements into design and specifications considering business process, industry trends and best practices
  • Assists in project implementation by leading through all phases including requirements, design, testing, hand-off to business partners and go-live support
  • Utilizes functional knowledge to develop system solution designs that most effectively support business requirements
  • Develops functional specifications and coordinates the testing and integration of development activities, supports and/or leads data mapping or conversion requirements when necessary
  • Assesses ongoing project issues and risks, working with management to manage those risks
  • Contribute to documentation efforts in support of project work
  • Understanding of Agile processes and use of JIRA for issue and project tracking
  • Strong written and verbal skills
  • Strong interpersonal skills as well as strong teamwork and customer support focus
  • Strong organizational and time-management skills

Work Conditions

Environment: Hybrid of Office/Remote

Shift Work: No

On-Call: Yes

Weekend Work: Yes

Travel Required: 0 - 2 Days per Month,

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation's premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

Effective December 8, 2021, NS has paused its implementation of the COVID-19 vaccine mandate given the dynamic legal proceedings. The ultimate outcome of the federal contractor vaccine mandate is yet to be determined. It is still possible that the mandate, as it applies to NS, could be upheld in court in the near future. If the mandate is upheld, NS employees will be required to be vaccinated or have an approved medical or religious accommodation.
More Information on Norfolk Southern Corporation
Norfolk Southern Corporation operates in the Transportation industry. The company is located in Atlanta, GA. Norfolk Southern Corporation was founded in 2022. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 28 open jobs at Norfolk Southern Corporation, click here.
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