Business Analyst (Remote)

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About Us

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey.

Top Three Outcomes for Year One

1. Understand, build and improve the Enterprise Service Management function at Revinate, leading with data-driven decisions.
2. Embedded your functional knowledge and expertise into Enterprise Service Management and Revinate.
3. Successfully stand up and support Enterprise Service Management Programs for 2022 and build the foundational components for programs set to launch in 2023.

What You'll Do

  • Lead Enterprise Service Management programs to address Revinate’s needs; manage ongoing programs and new initiatives. Partner with cross-functional leaders to ensure successful project/program completion and ongoing operational support.
  • Partner with Revinate stakeholders to assess and identify internal needs, and to model the outcome of Enterprise Service Management strategies.
  • Contribute to strategies/processes for Enterprise Service Management’s Roadmap, Development and Governance. Defining standards and new initiatives.
  • Lead the development of forecasts, insights, recommendations, future needs, and strategic and/or tactical plans based on business data and knowledge of business processes/operations.
  • Manage multiple work streams and applications across geographies for Enterprise Service Management.
  • Develop and own specifications for KPIs, reports and automated dashboards rooted in business needs and desired outcomes.
  • Develop, monitor, and analyze solution metrics to ensure business satisfaction; determine and execute corrective action and continuous improvement as necessary.

What You'll Bring

  • 5+ years experience in Infrastructure & Information Technology.
  • 5+ years of experience in business analysis or systems analysis.
  • 5+ years gathering requirements & functional specifications.
  • Demonstrated expertise in presenting and using planning tools.
  • Proven diplomatic and analytical skills.
  • Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs.




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Excited?! Want to learn more? Apply Now!
Our Core Values:
Customer Love -- When the customer wins, we win
One Tribe -- United and strong, on a single mission together
Speak the Truth -- Feedback is a gift - we all improve faster this way 
Make it Simpler -- Apply it to everything we do
Hungerness -- Feel it, follow it - be relentless about our success

Revinate Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Revinate complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 

If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected]

By submitting your application you acknowledge that you have read Revinate's Privacy Policy (https://www.revinate.com/privacy/)

More Information on NAVIS
NAVIS operates in the Software industry. The company is located in Bend, OR and Orlando, FL. NAVIS was founded in 1987. It has 206 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 21 open jobs at NAVIS, click here.
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