Business Analyst/ Sr Business Analyst
About Sittercity
Sittercity, a Bright Horizons company, is a technology platform working to reimagine the child care industry. Finding, hiring and managing high-quality, trustworthy and enriching child care has never been simple, for parents or caregivers. We want to change that. At Sittercity, you can imagine and create solutions that will revolutionize a multi-billion industry and bring relief to parents and care providers alike, all while having a lot of fun! Boost your career as we launch into our next phase of growth and help build a platform that changes the way child care works.
What You’ll Do
As a Business Analyst, you will be instrumental in helping Sittercity achieve its mission to make child care finally work. You will join our analytics organization (a part of the finance team), which powers data-driven decision making throughout Sittercity. In this role, you will work closely with our business teams to shape strategy and drive growth at the company.
Responsibilities:
- Investigate business questions and provide teams with actionable insights that drive value
- Maintain and augment our data model and Looker instance to enable company-wide data literacy
- Communicate with executives and key stakeholders through presentations, well-designed data visualizations and interactive dashboards
- Define testing frameworks and success criteria to quantify performance and inform strategy
- Build unit-economic models for a subscription business including marketing attribution, retention, cohort forecasting, and customer segmentation
- Partner with Product and Engineering to improve tracking within our applications, allowing for better visibility into customer behavior
Qualifications:
- Analytically minded, focused on the business implications of data
- Experience presenting technical concepts to non-technical audiences
- Proficiency in SQL and familiarity with relational databases
- Advanced Excel skills
- Bachelor’s Degree or equivalent experience
Nice to Haves:
- 2+ years of experience in a data-driven field (consulting, digital advertising, eCommerce etc.)
- Familiarity with scripting languages that support data manipulation (Python preferred)
- Experience creating data visualizations and interactive dashboards (Looker preferred)
- Experience designing and measuring A/B tests in a product or marketing capacity
- Experience using raw event data in analysis
Why you should join us
We offer an innovative and fun environment that rewards passionate and curious individuals. Due to COVID-19, this will start as a remote role with the potential to eventually rejoin our team in our Chicago office. Our office provides a bright and energized space for collaboration as well as many quiet areas for concentration. Additionally, you will receive the following benefits:
- Support for flexible and remote working environments
- Company events, social outings and volunteer opportunities
- Generous paid time off policy, including sick and holiday
- Industry leading parental leave
- Tuition assistance, college coach, and enhanced family support
- Great benefits package, including: health, dental, vision, disability, life, and 401(k) matching
- Sittercity membership, back up child/adult/elder care, and child care center discounts
Sittercity is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law. Sittercity participates in E-Verify and background checks all employees.