Spectrum
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Business Analyst, Spectrum Enterprise

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At a glance:

  • Are you an experienced business analyst proficient in generating innovative ideas for content and process solutions?
  • Can you commit to an influential position analyzing the information required for the development or update of workflow and documentation?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?


Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Business Analyst, you drive operational improvements by generating innovative ideas for content and process solutions. You align business functions and organizational goals through a detailed understanding of the structure, policies and operations of our organization. You analyze the information required for the development or update of workflow and documentation. You propel general business processes and planning improvements forward by working cross-functionally with various internal and external teams.
You ensure specialized topics are appropriately addressed through meetings with subject matter experts. You are passionate about combining your expertise in business processes and technical capabilities to identify roadblocks and overcome obstacles to see projects completed effectively and efficiently. You thrive in an office environment consulting and improving teams across the Spectrum Enterprise footprint. You report directly to the Manager of Process Analysis for goals, guidance and assistance.
Position benefits:

  • Competitive salary with bonus.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.


What you will do:

  • Drive company-wide excellence by working with business stakeholders to analyze operations and recommend solutions that align business functions with organizational goals.
  • Improve existing operations by recommending solutions for general business processes and planning based on an in-depth understanding of the company structure, policies and procedures.
  • Propose new strategies for current and future business changes by compiling, analyzing, interpreting and presenting complex data, to include reports, charts and graphs.
  • Develop project improvement scopes, to include estimates by identifying phases, elements, personnel requirements and costs.
  • Assess trends and develop actionable insights and recommendations based on an analysis of external market dynamics and other data sources.
  • Improve solution results by leveraging new technology or alternative uses of existing technology.
  • Perform additional duties related to the position as assigned.


Required keys for success:

  • Two or more years of business analysis or related experience.
  • Solid prioritization and organizational skills with the ability to work independently and in a collaborative, dynamic team environment.
  • Proven ability to analyze and interpret data for multiple projects simultaneously and quickly identify business issues and opportunities.
  • Proficient in Microsoft Word, Excel, PowerPoint, Visio and Outlook.
  • Effective written and spoken English communication skills with all levels of an organization.
  • How you will stand out from the crowd:
  • Five or more years of experience in a telecommunications enterprise operations role.


Your education:

  • Bachelor's degree in business or a related field (required).

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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