Business Analyst - Remote at Allscripts

| Minneapolis–Saint Paul, MN
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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

About Pulse8, Inc.

Pulse8 is an innovative Healthcare Analytics and Technology Company that delivers visibility and transparency for Risk Adjustment and Quality Management programs. We enable health plans and at-risk providers to achieve the greatest financial impact in the Health Insurance Exchange (HIX), Medicare Advantage, and Medicaid markets. By combining advanced analytic methodologies with extensive health plan experience, Pulse8 has developed a suite of uniquely pragmatic solutions that are revolutionizing risk adjustment. Pulse8's flexible business intelligence tools offer real-time visibility into member and provider activities so our clients can apply the most cost-effective and appropriate interventions for closing gaps in documentation, coding, and quality.

What's cool about working for Pulse8?We're a close-knit team of Healthcare and Technology experts dedicated to helping people live longer, healthier lives. You'll get to help us design and build innovative solutions from the ground up and have the opportunity to do a lot of interesting things in an entrepreneurial culture. We offer competitive benefits and much, much more!

Position Description

The Business Analyst - Qualit8 Operations will have the unique opportunity to interact with multiple areas of the business. The ideal candidate will possess a working knowledge of healthcare, an analytical mind and comfortable working with data. The role will be accountable for the operational delivery of Qualit8 product outputs. They will identify product deficiencies and opportunities for product improvements. Accountabilities include executing product processes for delivery to customer.

This is a remote role.

Responsibilities

  • Serve as the functional owner, product operations lead for all Qualit8 operations related activities
  • Maintain documentation of policies and procedures pertaining to product operations.
  • Maintain daily tracker for product operations and customer deliveries
  • Responsible for all day-to-day operational tasks for Qualit8 product.
  • Collaborate and communicate with internal development and support teams to troubleshoot issues and design creative solutions
  • Conduct gap analysis and data validation on multiple types and formats of reports.
  • Manage the data file exchange process between Qualit8 customers, vendors, and our company
  • Interact with development team when necessary to help with prioritization of tasks and user story grooming.
  • Motivated to learn new technologies and utilize them to solve problems.


Production Monitoring/Execution:
  • Maintain the production management communication cadence (production planning, issue reviews, and production reporting) within operations, the product organization and company
  • Execute operations processes steps for the operational areas assigned.
  • Monitor process reporting and quality reporting to identify issues and work to resolve following the issue escalation policies & procedures.
  • Keep track of open production issues and drive timely issue resolution. Also ensure internal teams are fully aware of customer issues and understand the concern.
  • Support product analysts in root-causing technical issues.
  • Maintain a complete and accurate production issues list.


Qualifications

Academic and professional qualifications:
  • Bachelor's degree in related field of study


Experience:
  • Knowledge of Medicare Risk Adjustment and Commercial Risk Adjustment Programs and HEDIS is preferred.
  • Previous experience working in healthcare and quality program reporting preferred.
  • Technical experience with SQL Server, SQL Server Integration Services, and job running.
  • Understanding of claims data, provider data, and supplemental data.
  • 2+ years healthcare technology industry experience
  • 2+ years SQL experience required
  • Working understanding of product development life cycle
  • Proven problem-solving skills in the areas of process management and technology


Travel requirements:
  • All Pulse8 employees attend annual company summits per year in various locations.


Working Arrangements:
  • This is a remote/virtual position
  • Monday through Friday or as defined by assignment requirements


#LI-ALL

Pulse8 is a stand-alone brand, fully owned by Allscripts, with its own C-level and senior leadership. When you work for Pulse8, you get the advantages and benefits of working with a large, public company with the innovative culture and direction and of a small, nimble company.

Must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment with Allscripts.

Visa Sponsorship is not offered for this position.

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Allscripts is proud to be an equal opportunity workplace dedicated to pursing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

This is an official Allscripts Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

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More Information on Allscripts
Allscripts operates in the Software industry. The company is located in Chicago, IL, Raleigh, NC and Alpharetta, GA. Allscripts was founded in 1986. It has 8224 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 468 open jobs at Allscripts, click here.
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