Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
The FIS Loyalty Business Analyst team is part of a larger Loyalty Line of Business (LOB) team that consists of Operations, Marketing, Business Analyst, Implementations, Platform Ownership, Sales Consulting and Vendor Management. The team is very dedicated to improving and growing the FIS Loyalty business. Currently, the business consists of global processing for Merchants and Financial Institutions, providing Loyalty solutions from transaction-processing to customer support. Specifically, the Business Analyst team supports all facets of the business and most especially owns the business functionality of the Loyalty platforms.
What you will be doing

• You will perform research and analysis to support Loyalty business operations and present findings to the rest of the Loyalty LOB team and Product Managers
• You will plan and designs business processes and make recommendations and changes in order to improve and support Loyalty business systems and activities and/or to deliver greater effectiveness and efficiency.
• You will identify and implement best practices and suggests how to improve current practices.
• You will analyze and documents business processes and metrics and identifies improvement opportunities.

What you bring:

• Willingly shares relevant knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
• Ability to persuade and influence others on the best approach to take
• Is resourceful and proactive in gathering information and sharing ideas

Added bonus if you have:

• Knowledge of FIS' products and services
• Knowledge of financial services industry
• Technical abilities, such as system design, coding and architecture

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your technical skillset and business knowledge

Vaccination Requirements
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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