Job Description The functions performed by the BAO Business Analysis team enable us, as a First Line of Defense function for the Consumer Bank, to do the following:
Key Responsibilities:

• Participate in business analysis activities to gather required reporting and dashboard requirements
• Translate business requirements into specifications that will be used to implement the required reports and dashboards
• Participate with other team members to convert legacy reports to Tableau or other BI solutions
• Develop and maintain BI reports supporting various CAO channels; specifically supporting the Safe Deposit team
• Assist with the migration of tools and applications to modern technology platforms (e.g. Alteryx, Phyton)
• Accountable for delivering timely and accurate information
• Independently communicate with key stakeholders, understand their demand, manage SLAs and avoid surprises
• Be subject matter expert within the CAO space while developing a robust understanding of data environment, operations process and business knowledge
• Develop robust documentation and adhere to the existing controls in place
• Transition developed reports and dashboards to the business report owners and subject matter experts
• Identify and implement best practices to improve efficiencies in how we operate
• Must be able to perform duties with moderate to low supervision

Qualifications:

• 3-5 years of experience in data and/or reporting function
• Bachelor's Degree in a relevant field such as accounting, finance, statistics, economics or information management
• Strong technical background including hands-on experience with SQL, Cognos and Tableau
• Knowledge of standard data warehousing structures
• Excellent written and verbal communication skills
• Exceptional problem-solving skills: ability to identify key issues, gather and analyze data to support hypotheses, develop actionable recommendations and present analyses, conclusions and recommendations in a concise and cogent manner
• Analytical skills: The candidate must be highly analytical, with demonstrable experience collecting, analyzing, and synthesizing data from multiple sources and developing creative solutions
• Strong organizational, project management and multi-tasking skills with the ability to set expectations, manage to timelines and deliver results

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.