Business Analyst - Flexible Business Models
The Disney Retail Technology team provides commerce solutions across the Walt Disney family of companies including shop Disney/Disney Store. Reporting to the Manager - Business Relationships, the Business Systems Analyst connects Business and IT teams to find technological solutions that meet the system and process needs of all partners. We rely on the Business Systems Analyst to provide ongoing assistance in the development, operations, and optimizations of retail and wholesale systems through their understanding and documentation of requirements.
Responsibilities :
- Capture requirements for updates to our systems supporting a variety of retail partners including shop Disney/Disney Store, Disney Parks and Resorts, ESPN, and Disney+.
- Collaborate with technical teams to design system solutions for both new projects and continuous improvement efforts within the global retail space while ensuring they support our goals and IT strategies.
- Analyze requirements and produce documentation/ticketing to support software development at multiple levels - front-end and backend.
- Support retail projects, enhancements, and new systems by working with product teams, partners, and other IT teams to determine requirements, develop technical solutions, build test scripts/scenarios, provide training to our users and develop any necessary technical documentation.
- Create archival documentation to support knowledge transfer once each initiative has completed.
Basic Qualifications :
- Experience building user story-based documentation in Confluence and Jira for Agile Software Development and Test-driven Development methodologies.
- Software delivery experience -- Agile, Waterfall, and hybrid variations using both scrum and kanban.
- Retail/Wholesale experience - eCommerce, brick 'n mortar, planning or other backend systems and software.
- Experience with service oriented architecture.
- Familiarity with Oracle Cloud, Island Pacific or other Retail Merchandising system.
- Familiarity with IBM Sterling or other Retail Order Management system.
- Familiarity with Salesforce Commerce Cloud or another e-commerce platform.
Additional Information :
DISNEYTECH