JPMorgan Chase
Dallas-Fort Worth, TX

Business Analyst-3rd Party Products at JPMorgan Chase

| Dallas-Fort Worth, TX
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Job Description The Sales and Marketing IT group supports third party applications that addresses the business needs of the JP Morgan Chase marketing groups. We work closely with all CCB Product teams to provide consistent, integrated applications that are intuitive, dependable, and easy to use for our customers. We are seeking a passionate result-oriented technologist to drive better, faster, simpler solutions and technology direction. Someone that is highly motivated, hands-on and cross-functional with the capability of driving high quality solutions to difficult problems.
The individual would act as a technology partner to our Chase Marketing Paid Media Team. You will support the Paid Media team from evaluation to implementation of third-party solutions either on-prem or software as a service (SaaS). The team works closely with Chase marketing business units to understand consumer needs and business priorities. Those priorities can range from adhoc requests to participation in project planning or implementation of new Media Buying, Social Media Management and Audience Management Platforms. Part of that planning process is to understand the scope and capability requirements from the business partner while considering all technology and control requirements to be able to fully utilize the solution within the Chase network. Partnering with Architecture, Internal Risk and Controls teams is also vitally important to the success and security of the Chase Digital platform. The ideal candidate is one who has a background in the Paid Media Space but is also passionate about integrating those solutions into a complex technical enterprise architecture to provide a world class solution to our Chase Marketing Partners.
Responsibilities:
  • Provide technical oversight to the marketing group delivery manager during implementation and enhancement cycles including strategic planning
  • Manage tech & strategy solutions engagements in a cross-functional capacity; data management platform (DMP) and/or customer data platform (CDP), offline data onboarding, multi-source data strategy, measurement and attribution, and digital media campaigns
  • Coordinate with Paid Media and Analytics teams across the bank to identify solutions of value, collaborating with product, architecture, and oversight teams and other JPMC technology teams to build use cases and prioritize development work
  • Expand marketing technology connectivity to Chase owned ecosystems (Analytics, Email execution systems, global domains)
  • Work closely with the Risk Control teams as Application Owner for break remediation planning and Software Development Lifecycle controls
  • As Application Owner, can engage with third party vendor to manage software and patch upgrade planning/implementation where applicable
  • Assist in application troubleshooting with third party vendor and internal teams when necessary
  • Build and maintain relationships with internal (business and technology team members) and third-party vendors.

Qualifications:
  • Bachelor's degree in Computer Science, Marketing, Project Management or a related field or the foreign equivalent.
  • 4+ years of marketing experience in paid media, advertising technology, personalization, or technology management experience
  • Experience with Marketing and Advertising Technology Platforms (i.e. Media Buying, Social Media Management and Audience Management Platforms)
  • Experience in Financial services and/or highly regulated category
  • Deep understanding of media technology across display, social, mobile, and emerging solutions
  • Proven ability to influence and communicate with stakeholders across functions and at all levels (business, technology, operations, executives, peers)
  • Excellent relationship skills, highly collaborative; can build rapport and credibility, and can drive desired business outcomes
  • Deep understanding of advertising and privacy concerns in this rapidly shifting environment
  • Ability to translate technical concepts into presentations that can be understood by non-technical individuals
  • Exceptional partnering skills required to navigate large organizations
  • Candidates must be highly self-motivated and confident in ambiguous circumstances.
  • Experience with working on SaaS or On-Premise based platforms
  • Exposure and experience in design and implementation of cloud based marketing domain solutions
  • Familiarity with IT control processes around Risk and Compliance
  • Candidates with one or more of the following skills will have an added advantage
    • Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, SharePoint, etc.)
    • Experience coordinating SAML and ADFS authentication/authorization to internal/external vendor applications
    • Comfortable in more than one programming language and have a firm grasp of fundamental web/internet relationships
    • Static & Dynamic code scanning tools and technologies
    • Ethical hack / Penetration testing tools and technologies
    • Open Source scanning

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
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Technology we use

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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