The PNC Financial Services Group
Hybrid

Business Analysis Specialist Sr-IT

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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analysis Specialist Sr. you will be a part of PNC's Retail Lending Platform Delivery organization. This is a remote position and can sit anywhere within the PNC footprint, except for Colorado, Hawaii, Alaska. In person activities may occur periodically based on business need. Due to the nature of this position, we prefer candidates with strong backgrounds in either technology or banking operations.
Day to Day Responsibilities:
1. Self-driven contributors with ability to play key analysis roles and lead small projects.
2. A combination of qualitative and quantitative analytical skills rooted in strong business, technology and data acumen is key.

Preferred: proficiency in excel, word, powerpoint

Job Description

  • Provides consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project management.
  • Consults on the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams.
  • Communicates with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.
  • Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
  • Assists in multiple business analysis project management processes through planning, quality assurance and effectiveness assessment.


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


Competencies

Analytical Thinking - Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

Business Process Design - Knowledge of business process design techniques that encourage a critical, fresh look at key processes and focus on optimizing organizational performance; ability to apply this knowledge appropriately to diverse situations.

Consulting - Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Effectiveness Measurement - Ability to measure the quality and quantity of work effort for the purpose of improvement.

Information Capture - Knowledge of the processes and the ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.

Modeling: Data, Process, Events, Objects - Knowledge of and the ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events.

Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Process Management - Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.

Project Management - Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

Requirements Analysis - Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

Software Product Business Knowledge - Knowledge of and experience with the business aspects and operation of a software product; knowledge of the install base, current uses, future plans, and product vision.

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at [email protected].

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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What are The PNC Financial Services Group Perks + Benefits

The PNC Financial Services Group Benefits Overview

The information on this page is high level and for general information purposes only. Please refer to the company’s website - www.pncbenefits.com - for eligibility and other details.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Employee resource groups
Flexible work schedule
PNC strives to provide employees with flexibility in order to balance work and personal needs.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Eligible full-time employees receive short- and long-term disability coverage at no cost, with the option to "buy up" to a greater level of LTD coverage.
Dental insurance
Full-time and part-time employees can choose from three options through Aetna (Preventive Preferred Dental Organization, Preferred Dental Organization, or Dental Maintenance Organization).
Vision insurance
Full-time and part-time employees can select vision coverage through UnitedHealthcare. Vision coverage also includes UnitedHealthcare Hearing coverage.
Health insurance
PNC offers two medical options for full-time and part-time employees: Health Choice 1 and Health Choice 2. Both include prescription drug coverage and available tax-advantaged Health Savings Account.
Life insurance
Full-Time employees automatically receive company-provided Basic Life Insurance equal to 1x eligible compensation. Part-Time employees are eligible to receive $20,000.
Pet insurance
Home, auto and pet insurance is available to eligible employees. PNC employees can enroll at any time at group rates and pay for coverage through convenient payroll deductions.
Wellness programs
The Living Well program helps support three important elements of well-being: health, money and life. PNC partners with Castlight® and GuidanceResources® to provide confidential services.
Team workouts
PNC typically offers two themed, company-wide team fitness challenges each year.
Mental health benefits
Confidential support is available to all employees through the Employee Assistance Program. PNC's medical coverage includes access to an expanded, diverse network of providers and concierge support.
Financial & Retirement
401(K)
Eligible employees may contribute 1% to 75% of eligible pay (up to IRS limits) through any combination of pre-tax and/or Roth after-tax contributions.
401(K) matching
Once match-eligible, employees receive a dollar-for-dollar match on pre-tax and/or Roth after-tax contributions (combined) up to 4% of eligible compensation on a per-pay basis.
Employee stock purchase plan
Based on eligibility requirements, employees may contribute 1% to 10% of their regular pay to purchase PNC common stock at a 5% discount from the fair market value on the purchase date.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Subsidized back-up care is available through Bright Horizons when regular care arrangements fall through. Services include center-based and in-home care for children and adults, nationwide.
Generous parental leave
Eligible employees may take up to six workweeks of time off, paid at 100% of regular salary, to care for and bond with a new child. (This is in addition to maternity leave, when applicable.)
Family medical leave
Eligible employees may take up to two workweeks of paid time off per year to care of an immediate family member with a serious health condition.
Adoption Assistance
Eligible employees may be reimbursed up to $20,000 (full-time) or $10,000 (part-time) per lifetime for eligible adoption-related expenses.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Eligible full-time employees and certain part-time employees may be eligible to receive paid vacation time. In addition, PNC offers vacation carry-over and vacation buy opportunities.
Paid volunteer time
Eligible employees receive up to 40 hours of paid time off to volunteer with PNC Grow Up Great® and approved Racial and Social Justice volunteer activities.
Paid holidays
Paid sick days
Eligible employees are provided with paid time off each calendar year to be used for personal illness, care of immediate family members, or personal business that cannot be scheduled during non-workin
Office Perks
Commuter benefits
Full-time and part-time employees may enroll in the Commuter Benefits Program to pay for eligible parking and mass transit costs through convenient pretax payroll deduction.
Fitness stipend
Employees can access the employee discount site to save money on anything from hotel stays and event tickets to fitness centers and car rentals, locally and nationwide.
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
PNC's Education Benefit provides access to tuition-free education, ranging from professional certificates to bachelor's degrees, plus reimbursement for a broader selection of programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
PNC's Education Benefit provides access to tuition-free education, ranging from professional certificates to bachelor's degrees, plus reimbursement for a broader selection of programs.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
PNC's Education Benefit provides access to tuition-free education, ranging from professional certificates to bachelor's degrees, plus reimbursement for a broader selection of programs.

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