AVP People Analytics

| Chicago, IL | Hybrid
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Job Summary
Officer position responsible for the People Analytics function with the responsibility of building organizational capability and discipline in reviewing human capital data and insights regularly to inform human capital strategy and to address business priorities and needs. The role holder will be responsible for designing and implementing a people analytics strategy and approach that drives value to the business by providing insights and actionable recommendations around CNA workforce. This role will proactively assess the talent risks for CNA, evaluate the effectiveness of human capital practices, and sharpen the value proposition of human capital initiatives. This role will lead and design the approaches and processes for effective use of metrics and analytics across the HR function to drive results. The role is responsible for strategy and performance of the People Analytics function and for building organization wide people analytics capability.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  1. Designs and implements the people analytics framework within CNA that enables HR and the business to understand patterns and connections within human capital data across functional disciplines to influence business outcomes.
  2. Designs and implements strategic workforce planning (demand analysis based on business drivers, granular supply and skill gaps analysis) to guide senior management's customized human resource strategies across the business.
  3. Builds a vision and strategy for People Analytics in CNA along with the implementation roadmap to enhance the human capital insights provided to HRBPs and business leaders to better execute business strategy.
  4. Partners with the Executive Team, HR Business Partners, functional COEs and other functions to understand and deliver on their data needs: from standard reporting, workforce planning support, to executive level analysis and recommendations.
  5. Identifies baseline metrics for the design and development of accurate dashboards, reports, presentations used to educate, inform, and influence business decisions, thought leadership and support strategic objectives of the organization.
  6. Oversees requests for data and analysis, owns and produces Human Capital reporting for the broader HR organization and serves as HR analytics subject matter expert for all HR COEs and HRBPs.
  7. Builds a foundation of analytical capabilities throughout the HR organization and trains others in advanced analytic methods, as needed.
  8. Ensures consistent application of workforce data definitions; verifies accuracy and quality of all data, metrics and deep workforce analytics research within CNA.
  9. Uses appropriate external benchmarks for workforce metrics and key performance indicators that are linked to goals and results, identifies risks, insights and develops recommendations.
  10. Researches best practices, trends and performs deep research and statistical analysis on long range strategic HR and talent effectiveness and competitiveness questions.


May perform additional duties as assigned.
Reporting Relationship
Typically VP or above
Skills, Knowledge & Abilities

  1. In-depth technical knowledge of theories and practices of people analytics and data mining.
  2. Excellent analytical and problem solving skills, the ability to think and act on both strategic and tactical levels.
  3. Ability to assess the interoperability of various computer hardware and software sources and transforms data from various sources requiring the original development and expert use of sophisticated query and reporting, statistical transformation, regression analysis, extraction, and presentation tools.
  4. Experience identifying and translating business issues into questions that can be answered with data.
  5. Demonstrated ability to creatively solve problems while appropriately challenging assumptions and consistently providing a high quality work product.
  6. Demonstrated learning agility, curiosity of data and information, and successful root cause analysis.
  7. Passion for using data to uncover insights and drive business performance.
  8. Able to use statistical tools for hypothesis testing and data mining analyses (e.g., multivariate regression and categorical, factor analysis, survival analysis).
  9. Some experience with qualitative research, design and analysis of surveys.
  10. Customer orientation with consultative skills-identifying needs and defining solutions.
  11. Superior verbal and written communication skills with experience in data visualization; able to translate research findings for a general business audience through storyboarding.
  12. Strong interpersonal skills and must be capable of effectively presenting ideas to senior management and influencing key decision makers.
  13. Proactive, organized, and detail oriented; able to ensure rigor and accuracy while meeting deadlines.
  14. Able to maintain discretion and confidentiality with sensitive employee information.
  15. Flexibility to adapt to changing demands and circumstances.
  16. Ability to prioritize and multi-task effectively in a fast-paced environment are essential.
  17. Strong business orientation evidencing the ability to approach business issues from multiple functional/operational perspectives.
  18. Knowledge of Microsoft Office Suite and other business-related software.


Education & Experience

  1. Master's degree in Accounting, Finance, Economics, Business, I/O Psychology or related field.
  2. Typically a minimum of 10 years of people analytics, data mining or OD work experience at a leadership level.
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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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