Associate Software Configuration Analyst at Pearson (Des Moines, IA)

| Des Moines, IA
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Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world's leading learning company. Learn more at pearsonplc.com.

Summary:

The role of configuration analyst is critical to the successful implementation of a software system, as well as maximizing the functionality of the tools available. The configuration analyst is often the key point person on the different options available to solve a business challenge. They are expected to be completely familiar with the details of the system and be able to refer team members to the appropriate system documentation. The ideal Configuration Analyst possesses the ability to learn software rapidly to configure and apply analytical troubleshooting tools. They will work cross-functionally with teams within Pearson as well as with external users to facilitate the configuration of various system components.

Key Responsibilities:
• Assist in configuration of company applications based on business requirements
• Develop configuration requirements document and obtain approval from business owners
• Plan and execute assigned configuration tasks within deadlines
• Provide system configuration support based on changing business needs
• Assist in system analysis, design, development, and testing activities
• Provide support in developing, implementing, and testing
• Develop and maintain configuration policies and procedures
• Review and recommend changes to existing configuration processes
• Analyze and resolve configuration issues in a timely manner

Skills & Abilities:

  • High School Diploma (college degree preferred)
  • 1+ years in configuration or related field
  • High technical aptitude
  • Familiar with Microsoft Office
  • Strong knowledge of AGILE methodologies, including JIRA & Confluence
  • Excellent oral and written communication skills
  • Ability to be an effective team member

As required by theColorado Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $50,000-60,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world's leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racistcompany in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need.All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: TECHNOLOGY

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 3820
More Information on Pearson
Pearson operates in the Edtech industry. The company is located in Chandler, AZ, Iowa City, IA, Minneapolis, MN, Tupelo, MS, Concord, NH, Hoboken, NJ, Albuquerque, NM and San Antonio, TX. Pearson was founded in 1871. It has 29811 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1658 open jobs at Pearson, click here.
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