Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Positions in this function work in the analysis phase of the system development cycle and consult with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications from which programs will be written. This function also is intended to include those that also may define business processes. Work directly with end users to resolve application issues and answer questions. Supports the clinical delivery system by ensuring the application is optimized and the users are utilizing the application correctly. Analyze system development and consult with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications from which programs will be written.
Primary Responsibilities:

• Analyze and investigate issues
• Provides explanations and interpretations within area of expertise
• Use pertinent data and facts to identify and solve problems
• Investigate non-standard requests and problems
• Prioritizes and organizes own work to meet deadlines
• Ticket management - issues reported by developers or end users
• Rotational on- call support required which includes nights and weekends
• Create and maintains documentation
• Serve as primary IT resource for small to medium-size projects
• Work with business segments to better define project requirements for development and implementation
• Translate requirements into technical specifications
• Work with developers to get projects developed and implemented
• Assesses and interprets customer needs and requirements
• Identifies solutions to non-standard requests and problems
• Solves moderately complex problems and/or conducts moderately complex analyses
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Assesses and interprets customer needs and requirements
• Identifies solutions to non-standard requests and problems.
• Solves moderately complex problems and/or conducts moderately complex analyses
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Translates concepts into practice
• Provides explanations and information to others on difficult issues
• Coaches, provide feedback, and guide others
• Acts as a resource for others
• Perform all related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Undergraduate degree or equivalent experience
• 3+ years of years of applications experience with implementation, support and upgrade
• 3+ years of experience translating business requirements into a detailed design specification
• Proficiency with SQL
• Experience with providing IT resources for small to medium projects
• Experience defining project requirements for development and implementation
• Experience translating requirements into technical specifications
• Working with developers to get projects developed and implemented
• Candidate to be based in Arizona
• Hybrid based (3 days in office and 2 days remote/home based)
• Up to 50% local travel
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Clinical/ EMR application experience
• HL7 experience
• Practice Management support experience including scheduling build, billing, EDI Transactions (835,837)
• Experience documenting workflows and processes
• Previous experience with error management with interfaced applications
• Intermediate experience working with Microsoft office suites including Access, Visio
• Experience working with Sql Studio Management Studio
• Previous experience supporting: Allscripts Touchworks, Allscripts Practice Management, Allscripts SSRS Reporting, and/or working with (CIE) common interface engine systems (Rhapsody, Cloverleaf, ConnectR).
• SSMS experience
• HL7 experience working with interface engines (Rhapsody Preferred)
• Configuration experience on System Configuration

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm)
OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment