Associate Analyst, Engineering Operations at Benefitfocus

| Charleston, SC
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Description

About Benefitfocus:

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs.

Job Description:

At Benefitfocus, our technology is changing the way the world thinks about healthcare and benefits. We provide insurance carriers, employers, consumers and government entities cloud-based technology to shop, enroll, manage and exchange benefits information. Benefitfocus is rapidly evolving from the direct access data services to a more semantically rich health data space environment while building out Platform with APIs and an SDK to facilitate application development and access to our Data Space. Our users will see new compelling experiences that allow them to find answers rather than links and actually complete their tasks without leaving our Platform. Building these system provides many technical challenges in the areas of distributed computing, data analysis, multi-Petabyte storage systems, high-performance, high availability computing, and efficient graph traversal algorithms to name a few.

The support team at Benefitfocus is a fundamental part of our future success and growth strategy. We are looking for highly motivated and well-rounded engineers and analyst's with strong communication and technical skills to work with our Engineering Department to act as the front-line of defense for our Benefitfocus Platform. We're looking for world-class, fun-loving engineers to join our team!

Responsibilities:
  • Work as a part of the Operational Support team to handle triage and resolution support issues.
  • Participate in day-to-day operational duties such as system deployment and maintenance.
  • Provide support to technical implementation and integration groups.
  • Perform application configuration and deployment.
  • Help to craft, communicate and drive adoption of key operational and support policies, procedures and documentation.
  • Additional responsibilities as required.


Experience and Skills:
  • 1+ years of experience supporting applications.
  • Experience with .Net, ASP.Net, C# or Java.
  • Experience with Web Development, HTML, JavaScript.
  • Experience with MS SQL Server or Oracle and Database programming skills.
  • Demonstrated ability to use all skills in a team setting.
  • Two-year degree in computer related field (MIS, CIS, CS) or equivalent experience.
  • Experience working in a high client contact environment.
  • Established organizational skills.


Benefitfocus is committed to providing a diverse and inclusive workplace in which equality, representation and respect create a culture of belonging. It is Benefitfocus' policy to encourage diversity in hiring, recognizing that this enriches the work environment for all Benefitfocus Associates and that a broad variety of perspectives enhances decision-making and creativity. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability. Benefitfocus is an Equal Opportunity Employer Minority/Female/Disability/Veteran.
More Information on Benefitfocus
Benefitfocus operates in the HR Tech industry. The company is located in Charleston, SC, Greenville, SC, New York, NY, Jenks, OK and Cottonwood Heights, UT. Benefitfocus was founded in 2000. It has 1200 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 6 open jobs at Benefitfocus, click here.
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