Description

About Benefitfocus:

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs.

Job Description:

As an Associate Data Analyst, you will be responsible for ensuring the integrity and synchronization of the data we provide to our clients and integrated partners. In this entry level position, you will be tasked with ensuring that inbound data is received and processed timely, outbound data is sent accurately and within client processing deadlines.

Responsibilities:

• With guidance from a manager and senior level data analysts perform triage, root cause analysis, and corrections to data issues found during validations, reported by customers, internal teams, or exceptions reports from integrated partners
• Maintaining accuracy of file transmission schedules, associated file delivery logs, and reporting discrepancies to management.
• Resolve customer and internal escalations in a timely manner
• Other duties as assigned

Experience and Skills:

• Associate's degree or 0-1 year of relevant experience.
• Familiar with Microsoft Office Suite (especially Excel)
• Strong verbal and written communications skills
• Prior Salesforce experience a plus

Benefitfocus is committed to providing a diverse and inclusive workplace in which equality, representation and respect create a culture of belonging. It is Benefitfocus' policy to encourage diversity in hiring, recognizing that this enriches the work environment for all Benefitfocus Associates and that a broad variety of perspectives enhances decision-making and creativity. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability. Benefitfocus is an Equal Opportunity Employer Minority/Female/Disability/Veteran.