Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The role:
This role is core to the ServiceNow’s Enterprise Anaplan Center of Excellence. This team consists of key business and IT teams that are responsible for designing, implementing, and supporting critical business solutions and processes on the Anaplan platform. This is a key position in a fast-paced high-tech company, utilizing a leading-edge technology environment. The Anaplan technical architect will provide technical and functional model build guidance and help establish best practices on Anaplan for initiatives across the company. The ideal candidate will also mentor other Anaplan model builders and have a deep understanding of the capabilities of the Anaplan platform. The candidate will also have a good understanding of the end-to-end Financial Planning & Budgeting Process, including forecasting, headcount planning, spend management and leverage this knowledge to design and deliver the necessary solutions. 

Primary Responsibilities:

• E2E Anaplan architect across all models/functions (See the big picture)
• Provide technical guidance and direction to the Model Builder team and ensure technical integrity of Anaplan solutions
• Provide direction and leadership in promoting and implementing best-practice solutions in Anaplan (business processes and application functionality)
• Partner with Enterprise Architect to ensure solutions adhere to ServiceNow Anaplan leading practices, methodology and standards
• Work closely with our CoE and business partners to fully understand the pain points, and areas of improvements across the platform
• Review statistics, validate or challenge the way things have always been done and identify areas for process and/or support tool improvements and efficiencies 
• Leverage business process knowledge and expertise in Anaplan to drive business process improvements
• Work with business users, product owners / business analysts, model builders and Architects to convert business problems into technical solutions.

Qualifications

To be successful in this role you have:

• Deep experience with Anaplan application and other solutions related to planning
• Experience with architecting models for Budgeting, Planning & Forecasting, FP&A Operations and Enterprise Connected Planning
• Experience and understanding of a SAAS business environment
• At least 4 years of Anaplan experience, preferably in the software / SaaS companies
• Minimum 5 years’ experience in designing and building planning solutions like SAP BPC or Hyperion or Cognos TM1
• Proven ability to understand and translate what business partners want to achieve/accomplish in Anaplan--not just taking existing processes done in excel or another tool and re-creating it in Anaplan
• Minimum 5 years’ supporting FP&A or Accounting or Sales Finance business function
• Certification in Anaplan and preferably a Master Anaplanner / Architect
• Working knowledge of end-to-end business processes as it pertains to Finance, Sales and other core business functions
• Excellent communication skills with the ability to impart ideas in both technical and user-friendly language
• High motivation and drive, with keen attention to detail and the ability to multi-task in a self-managed environment
• Demonstrated lead experience in systems integration. Experience in integrations with CRM, HCM, Financial Planning, SAP HANA, SmartRecruiters, etc. is a plus
• Customer-centric and Service minded
• Ability to develop documentation for training and user procedures

JV20

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.