Analytics Implementation Developer
PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Analytics Implementation Developer
San Francisco or San Diego, CA
The Analytics Implementation Developer position is a client-facing role requiring both technical and business/marketing knowledge and skills. This person will work to gather and understand unique business requirements for each project and develop and build customized solutions to meet the requirements with Adobe Analytics as well as other platforms and tools. In addition, this role will help different development teams implement analytic tracking code throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and solve technical issues when they arise. While not a programming position, it is a very technical job with constant customer interaction. Successful candidates will be able to understand the data being collected and use this understanding to assist business and technical partners with data reporting. The responsibilities listed are not all inclusive and additional duties may be assigned.
Responsibilities:
- Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements
- Design customized solutions and technical tag implementation strategies
- Generate customized analytic collection code and assist with its implementation and deployment
- Support client developers and third parties throughout the implementation process
- Validate and debug implementation and follow through on issues until resolved
- Light manipulation of JavaScript as needed to customize analytic solutions
- Advise key partners and drive client success based on clients most important business drivers
- Communicate confidently and proactively with customers throughout the project lifecycle
- Actively participate in collaborations with multiple data stakeholders (e.g., Q&A sessions, troubleshooting workshops, and brainstorming exercises)
- Handle multiple client engagements simultaneously
- Manage customer expectations appropriately and keep projects on schedule and within scope
- Some technical writing and PowerPoint presentation creation
Qualifications:
- 1-3 years’ experience working in client analytics or a related field
- Web development experience
- Solid understanding of online marketing including advertising and purchase attribution
- Solid understanding of HTML and web protocols
- Intermediate-to-advanced JavaScript skills
- Passion for the internet domain and use of technology to solve business problems
- Must be self-motivated, responsive, professional and dedicated to customer success
- Possess an innovative, problem-solving, and solutions-oriented attitude
- Exceptional organizational, presentation, and communication skills both verbal and written
- Demonstrated ability to learn quickly, be a great teammate, and manage change effectively
- Bachelor’s degree or equivalent work experience
Desired qualifications:
- Extensive experience working with Adobe Analytics or similar tools
- Website optimization consulting experience
- Extensive JavaScript experience
- Web API usage experience
- SaaS or other software implementation experience
- Master’s degree in business or other related advanced education
- Experience in large-scale software engineering organizations (Agile or related experience)
- Japanese language proficiency a strong plus
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