Analytics Analyst II (Guadalajara, Mexico, Mexico City, Mexico, Mexico-Remote)
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.
We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. We are seeking an analytical problem-solver with exceptional interpersonal savvy and consultative skills with the proven ability to translate complex business and technical problems into simplified solutions. This person will have a critical seat at the table in developing efficient and scalable solutions. You are motivated by big growth opportunities that require large scale changes, are enthusiastic about solving ambiguous problems, and are eager to share your perspective and your knowledge with others
**Please submit your resume in English for review.**
What You’ll Do
- Provide analysis for BigCommerce’s business units, to both technical and non-technical stakeholders.
- Demonstrate ownership of data-driven business analysis and data improvement efforts.
- Partner independently on business/data processes with functional and technical stakeholders across the organization.
- Develop, deliver and communicate data insights and recommendations in a clear and concise manner, verbally and in written form, that demonstrates a strong command of business strategy and understanding of business processes.
- Ability to understand the reporting data infrastructure in order to make recommendations for improvements in regards to automation and documentation for the benefit of the entire Analytics team.
- Develop, automate, and document descriptive Analytics throughput via Jira/Confluence, always looking for opportunities to help the team improve their processes.
- Partner closely with Data Solutions colleagues to share best practices and generate ideas that improve workflows for all technical teams at BigCommerce.
- Maintain a curious, systems thinking mindset to seek new and improved ways to visualize data sets.
Who You Are
- 3+ years experience writing SQL (required) to analyze large datasets and answer business questions with a knack for documenting best practices / queries / FAQs.
- 3+ years working with data in a business or financial analytics role, or equivalent academic background.
- Fluent in English
- Our ideal candidate will reside in Mexico City, Mexico, Guadalajara, Mexico, or any major city within Mexico
- Bachelor’s degree in Statistics, Math, Business Administration, Finance, Economics, or Computer Science.
- Proven expertise with Tableau or related tools.
- Experience with eCommerce and/or SaaS subscription models and related metrics a major plus
- Exposure to Python or similar scripting or programming languages a plus, not required
- Evangelize for data-driven decision making and quantify impacts of business decisions with a positive, patient servant leader attitude.
- A thoughtful communicator who earns trust and builds strong working relationships across departments. while selflessly facilitating knowledge transfer throughout the organization.
- Proactive and results-oriented, comfortable seeking to understand business context driving data requests and collaborating on best practices.
- Team player (required), ambitious, self-motivated, goal-oriented and analytical with excellent time-management skills.
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Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.