Analyst, Social Impact at Visa (Miami, FL)

| Miami, FL
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Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Inclusive Impact & Sustainability team executes on this belief every day, connecting our shared humanity, shared planet and shared communities within and outside of Visa. We focus on building purpose-driven partnerships that have societal and business benefit, aimed at four key outcomes:

  • Increase and advance diverse talent through an inclusive culture that values everyone, everywhere

  • Advance digital financial inclusion and equity for small and micro businesses (SMBs), individuals and households

  • Drive sustainable commerce and the transition to a low-carbon environment

  • Strengthen communities in which we live and work through employee engagement and philanthropic support

Job Description

The Analyst, Employee Resource Groups (ERGs) and Inclusion will support and execute engagement and inclusion programs for employee communities, including supporting Employee Resource Groups globally. The role reports to the Director, ERGs and Inclusion and has no direct reports. We are seeking someone who has strong project management, budgeting and data analytics skills, with a passion for diversity and inclusion.

Key Responsibilities:

  • Serve as the go-to-person for quantitative and qualitative data needs related to ERGs from ERG leaders and the Inclusive Impact & Sustainability team.

  • Develop and evaluate ways to collect data including opinion polls, questionnaires, and surveys. Convert findings and complex data into tables, written reports and graphs different global stakeholders including executive management can understand.

  • Identify trends and best practices based on employee inputs and based on what is relevant in the community/industry and make specific program/ speaker recommendations to drive learning, dialogue and action among Visa employees around the world.

  • Formulate data-driven ways to prioritize and manage Visa’s partnerships with select external diversity organizations/programs that advance talent, community and business impact objectives for ERGs in a way that ERG members can get maximum benefit for being part of the ERG.

  • Identify opportunities to integrate the ERG work with larger company wide initiatives, planning and employee experience. This may include collaborating with talent acquisition, regional inclusion and diversity teams and more.

  • Support managing and tracking budgets for 11 ERGs across multiple regions and chapters.

  • Support Visa’s global ERGs by being their trusted advisor and partner with event planning, logistics and processing payments for speakers, vendors, conferences etc across all ERGs.

This is a hybrid position. Hybrid employees can alternate time between both home and office. Employees in hybrid roles are expected to work from the office two to three days a week, Tuesdays and Wednesdays as designated as in-office collaboration days. The third day in the office will be decided based on team needs and determined in partnership with senior leadership. 


Basic Qualifications:
• 2 or more years of relevant work experience with a Bachelor’s Degree or an Advanced degree (e.g. Masters, MBA, JD, MD)
Preferred Qualifications:
• 3 or more years of work experience with a Bachelor’s Degree or 2 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Strong analytical and data skills, ability to identify the right metrics and then translate metrics, research, and trends into readable and actionable insights
• Ability to work both independently and as a strong, supportive, collaborative team member with global stakeholders
• Passionate about inclusion & diversity, employee development and engagement
• Experience managing complex budgets across multiple teams and geographies
• Strong communication skills (research, writing, editing, presentation and speaking)
• Self-motivated and has the ability to manage multiple simultaneous priorities in a timely and organized fashion in a fast-paced environment
• High attention to detail, to complete precise data analysis
• High proficiency in MS Office programs, with an emphasis on Excel and PowerPoint, and ability to adapt to and learn new software programs/systems
• Experience running or supporting ERGs in a corporate setting

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

More Information on Visa
Visa operates in the Fintech industry. The company is located in Foster City, CA, San Francisco, CA, Austin, TX and Miami, FL. Visa was founded in 2022. It has 18871 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1027 open jobs at Visa, click here.
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