ABOUT HAPPY MONEY 

Happy Money® is building a happier and more equitable financial ecosystem that seamlessly blends psychology, technology, and a focus on happiness to help consumers go from borrower to saver, investor, and giver. The company provides a path toward improving financial well-being and securing greater happiness – beginning with paying off credit card debt – through its science-enabled, purpose-driven marketplace between mission-aligned capital and consumers.

Backed by leading investors including Anthemis Group, Tencent Holdings and CMFG Ventures, Happy Money has helped nearly 150,000 members pay off more than $2.7 billion in credit card debt since inception through its award-winning Payoff Loan™. Founded in 2009, Happy Money has a diverse employee base of over 350 people across the United States.

ABOUT THE ROLE

Happy Money is looking for a world-class operations analyst to be a key player in the Happy Money Movement. This role will be responsible for partner reporting related to loan portfolios, ensuring the accuracy of data by validating files and reports, and reconciling payment accounts. We’re looking for someone with strong attention to detail, great communication skills, and exceptional problem-solving skills. This hire will be a key component of the day-to-day business operations at Happy Money.

This is a 100% remote role (Based in the United States).

WHAT YOU'LL DO IN THIS ROLE

• Reporting on loan origination and servicing activities, including: Investor reporting related to loan operations + Maintenance and development of reports
• Coordinate projects between internal departments (Development, Accounting and Finance, Member Experience)
• Point of contact for external vendors (banks, custodians, administrators)
• Focus on continuous process improvement through automation and increased efficiency
• Track and ensure the accuracy of loan servicing reports and files
• Reconcile bank accounts daily 
• Track and validate the remittance of funds between Happy Money and our vendors
• Communicate with banks to understand posting discrepancies
• Investigate and identify issues as they arise; work with internal departments to identify the root cause

ABOUT YOU

• Have 2+ years in an Accounting, Finance, Analytics, or Vendor/Investor reporting role
• Have strong attention to detail
• Are a critical thinker with the skills and ability to improve processes
• Are a problem solver with laser-like focus
• Have excellent interpersonal, verbal, and written communication skills 
• Are savvy working with multiple IT interfaces
• Have moderate Excel knowledge
• Experience using SQL
• Have a Bachelor's Degree (preferably in Finance, Accounting, or Business Administration)

BONUS POINTS

• Consumer Loan/Financial Services experience
• Knowledge in programming languages such as R or Python

Here at Happy Money, we live by our core values of Love, Trust, and Hustle and welcome all. Love is shown in how we develop meaningful relationships with everyone we interact with; whether it’s a member or your manager. Trust is shown through how we empower each other to come to work as our true selves and embrace our differences. Hustle is shown through how we fail fast and learn from our mistakes. No one is perfect, we’re all human; if this job description doesn’t exactly match your background, we encourage you to apply anyway!