JPMorgan Chase
Columbus, OH

Agile Technical Business Analyst (Columbus, OH)

| Columbus, OH
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Job Description As a Technical Business Analyst/Scrum Master, you'll act as a leader for your team(s) by facilitating clear communication and direction between business end-users and development teams to ensure we are delivering the right solutions at the right time.
As a member of our team, you'll play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This individual will work with the business teams to identify requirements, prioritize the book of work, and work with technology teams to define technical solutions and ensure agile processes and practices are followed. The Scrum Master/Technical Business Analyst drives Agile frameworks that result in quality product delivery and continuous improvement. They embrace agility as a practice and are responsible for removing impediments that hinder the team from reaching their goals with a flexible approach that enables the team to rapidly respond to changes.
It will be beneficial to have strong technical experience in software engineering as well as strong interest Cloud Applications. Our teams are responsible for building Could Web Applications for Finance & Business Management users.
The candidate must exhibit a thorough understanding of user requirements, data platforms, distributed processing environments and process automation that is necessary for the data flow analysis for end to end solutions. Working at the intersection of business and technology, you'll sharpen your understanding of business processes and finance, data analysis, while continuing to develop your leadership, management, and communication skills. The ideal candidate will possess strong leadership skills, hands-on technical & enterprise data systems knowledge, project management and communication skills.
Qualifications:
  • Bachelor's (BS/BA) degree or equivalent experience
  • 3-5 plus Years' Experience in Web Applications Development
  • Experience in Finance Applications is a plus
  • Knowledge of XMLs, JSON, Alteryx and other BI tools is a plus
  • User Experience (UX) modeling knowledge is a plus
  • Hands on with SQL query for data analysis and data profiling exercises is a plus
  • knowledge of JIRA, Testing Tools and CI/CD is a plus

Responsibilities:
Working with Product Team:
  • A strong understanding of at least one business function in the firm, as well as a broader understanding of other areas.
  • Proficiency in business applications, data usage and management
  • Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team.
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
  • Author business requirements and other supporting materials to detail business need
  • Partner with Scrum Teams to translate user needs into accurate and complete business user stories, document process flows (Visio, PowerPoint)
  • Facilitate requirement sessions with Product Owners, Architects, current and future users of toolset
  • Author training documentation, maintain and manage Product information sites (Jira, Jira Align, Confluence, SharePoint)

Working with Scrum Team:
  • Create Epics, User Stories and build sample test cases using the scope provide by Product owners
  • Co-ordinate with downstream applications for new enhancements (demo, test cases)
  • Ensure broad awareness and consensus for all in- & out- of scope business requirements
  • Author, contribute and confirm test plans, scripts and success criteria
  • Validate UAT test conditions & results
  • Triage and prioritize testing, post implementation and production defects
  • Support technology release events, prior/during/post deployment, Participate in Production Support validation
  • Triage and resolve issues highlighted by downstream applications
  • Ability to Demonstrate tools (and associated enhancements) to user community and prospective stakeholders; identify opportunities to expand product adoption
  • Contribute to the definition and development of multi-year product roadmap
  • Support the definition and generation of project metrics and reporting across product backlog of user stories
  • Co-ordinate with downstream applications for new enhancements (demo, test cases)

As a Business Analyst for the given scrum team, you will also be responsible for the following:
  • Works with the Product owner to align team with the product vision, sprint goals, and other necessary information
  • Work with Scrum Master and align user stories based on team velocity
  • Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
  • Champions continuous improvement activities to reduce waste and increase productivity; coach teams to conduct continuous improvement events
  • Seeks opportunities for improvement to the overall effectiveness of teams and the organization
  • Communicates organizational impediments to leadership; clears impediments for the team
  • May need to write API specifications using Swagger.

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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Technology we use

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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