Sr. End-User Security Engineer - M365 at TIAA (Charlotte, NC)

| Charlotte, NC
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Senior Engineer
The Information Systems Engineer designs information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. Under limited supervision, this job is responsible for the installation, configuration and maintenance of the organization's operating systems.

Key Responsibilities and Duties
  • Formulates system scope through research and fact-finding to develop or modify moderately complex information systems.
  • Evaluates and implements changes to existing system logic difficulties and documentation as necessary.
  • Reviews flow charts, models, and procedures and feasibility studies to design possible system solutions.
  • Reviews technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
  • Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
  • Identifies and documents all system constraints, implications and consequences of various proposed system changes.
  • Educates end users on system designs and functionalities through creation of training materials and conducting demos.
  • Evaluates the efficiency and effectiveness of application operations and troubleshooting problems.
Educational Requirements
  • Bachelor's Degree Preferred
Work Experience
  • 3+ Years Required; 5+ Years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level

TIAA has an opportunity for a Sr. End-User Security Engineer (M365) to provide support their End User Services (EUS) Collaboration Technology team. This role will design, implement, test, deploy & support TIAA's Microsoft 365 cloud ecosystem, with particular focus on security & compliance capabilities.

This role will play a critical part in ensuring that TIAA's Microsoft 365 tenants and workloads remain compliant with all internal and regulatory policies so that Collaboration Technology is able to continue providing a safe and secure collaborative experience to all associates. This position can be located in their Charlotte, NC or Iselin, NJ office. This is a great opportunity to enhance your skills and learn new technologies.

  • Implement and Maintain Microsoft 365 policies surrounding information protection, data loss prevention, MCAS, communication compliance, data retention, records management, eDiscovery, insider risk management and others as defined by stakeholders
  • Create visibility to security & compliance events using Splunk, Power BI or other tooling
  • Participate in vulnerability assessments, insider threat investigations and other security/compliance related operations, problems and incidents
  • Maintain operational and configuration documentation
  • Coordinate and manage security policy, compliance assessments and their activities, developing remediation strategies, and assessing mitigated controls
  • Conduct Compliance Manager assessments & following through on recommendations
  • Continuously evaluate new offerings from Microsoft and other providers to maintain a threat-free environment
  • Perform testing / POC on new security and compliance capabilities to prove they will work in TIAA's environment



Basic Qualifications:
  • Minimum of three (3) years' experience with Microsoft 365 Operations & Engineering
  • Minimum of three (3) years' experience with Microsoft Information Protection, Compliance Manager, Records Management, Insider Risk Management and other Microsoft 365 security & compliance tooling
  • Minimum of three (3) years' experience using PowerShell scripting
  • Minimum of three (3) years' experience working with information security best practices and techniques appropriate for a large enterprise
  • Minimum of three (3) years' experience with Azure AD, Exchange, SharePoint, OneDrive, Teams, M365 groups

  • Excellent problem solving, collaboration & communication skills
  • Familiar with Agile methodologies
  • Possess Certifications: Certified Information System Security Professional (CISSP), Microsoft Azure Certifications

Familiarity/experience with Power Platform

Potential Salary: $113,000.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Privacy Notices

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More Information on TIAA
TIAA operates in the Fintech industry. The company is located in New York, NY, Boston, MA, Charlotte, NC, Austin, TX and Denver, CO. TIAA was founded in 1918. It has 11484 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 43 open jobs at TIAA, click here.
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