Senior Agile Practices Lead 

At Stitch Fix, our goal is to help our customers look great and feel great about themselves by revolutionizing how people shop. In a time-starved world where shopping often feels overwhelming, our business connects customers to clothes they love. Whether it’s helping someone dress for success at a new job or taking the stress out of packing for a family vacation, we fix clients’ closets – and they love us for it!

We’ve built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

ABOUT THE ROLE

We're looking for an experienced Senior Agile Practices Lead to be at the forefront of the Stitch Fix’s transformation journey. In this role, you will bring the passion needed to help cross-functional teams realize their full potential. You will serve as a role model and leader for Stitch Fix by working directly with teams to deliver their solutions and improve their practices.

YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL...

• Serve as a trusted advisor and mentor for individuals, teams, teams of teams, and aligned leadership on lean & agile values, principles and techniques for improving how they work together effectively.
• Encourage system level transparency to identify and reduce/eliminate organizational impediments which limit team and system level agility; provide recommendations to address roadblocks and areas of opportunity.
• Champion and support people's willingness to experiment, inspect, and adapt to discover new ways of working more effectively together by fostering a continuous learning environment for agile practices.
• Actively listen and seek to understand without attempting to own the problems of the person or team you're working with.
• Gauge team/team of team's performance, identify improvements, and recommend capabilities needed to accelerate teams' path of agility.
• Knowledgeable in different agile frameworks and methods and can articulate their usage with practical experience, but also see them for what they are - tools and techniques to enable you to foster capability in an organization.
• Influence by building positive relationships, helping people connect specific practices to capabilities and outcomes, get support for incremental change and help communicate results and effect of change effort.
• Participate in or lead complex problem-solving activities to define problems, assess current state root causes, design and test solutions, and implement solutions leading to desired outcomes.
• Provide feedback to management at all levels regarding the progress of agile capabilities/competencies within their team's organization/domain

WE'RE EXCITED ABOUT YOU BECAUSE YOU…

• Have 7 - 10 years experience as Agile Coach or Agile Practices Lead in a technology-driven environment.
• Have advanced knowledge of and practical experience with agile methods and frameworks as typically acquired and years of experience in coaching, mentoring, teaching, and facilitating multiple teams.
• Have previous experience as a scrum master or product owner preferred. Knowledge of relevant domains/ products/ journeys preferred.
• At least one advanced coaching training/certification or equivalent knowledge/experience from a reputable Lean/agile organization (ICAgile Professional – Agile Team Facilitation (ICP-ATF), ICAgile Professional – Agile Coaching (ICP-ACC) preferred.
• Training/certification or equivalent knowledge/experience in one or more scaled models (for ex: SAFe SPC, Scrum@Scale™ Practitioner, etc.) preferred.
• Solid repertoire of coaching and facilitation techniques. Strong communication skills with ability to process and explain complex technical concepts and align organization on decisions. Utilizes team collaboration to create innovative solutions efficiently.
• You are resilient working on trying different approaches and new paths even when met with resistance.
• Can identify when individuals do not have shared understanding, and promote inclusion and equity to ensure all perspectives/voices are heard and factored into change decisions.

WHY YOU'LL LOVE WORKING AT STITCH FIX...

• We are a group of people who are bright, kind and motivated by challenges. You can be your authentic self here, and are empowered to encourage others to do the same! 
• We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation.
• We are a technology and data-first business.
• We believe in autonomy & taking initiative.
• We take what we do seriously, but we don’t take ourselves too seriously.
• We offer competitive compensation packages and comprehensive health benefits.
• We are proud to say that we work for Stitch Fix and know that the work we do brings joy to our clients every day.

ABOUT STITCH FIX

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.

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