Customer Supply Chain Manager

Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, noosa, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the community’s where our employees work and live is very important to Campbell’s. Our “Giving that Matters” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

General Summary:

The Customer Supply Chain Manager is responsible for developing collaborative solutions with customers through their strong understanding of supply chain inventory, transportation, warehousing, project management and continuous improvement practices. They must match or exceed their customer's supply chain understanding to develop innovative operational solutions that drive mutual benefits. The CSCM contributes to the attainment of Campbell's USA EBIT target by identifying and implementing supply chain initiatives with customers that result in reduced TDC or improved customer collaboration and service. They also lead the collaborative logistics planning process with our customers on all supply chain programs and initiatives. Using strong customer collaboration, negotiating, and selling skills, this individual is accountable for the supply chain relationship at all levels of the customer's supply chain organization. Furthermore, the CSCM is responsible for educating and updating their Campbell's sales team on supply chain programs and policies. This role is expected to sense and respond to key marketplace developments, trends, opportunities, or threats, and develop collaborative action plans to proactively address key customer initiatives. Finally, this role is responsible to lead and develop their team of Customer Supply Chain Analysts and support the flawless execution of order management processes.

Primary Responsibilities:

• Individual is accountable to implement and manage both Snacks and Meals and Beverage initiatives.
• Deliver Proactive Supply Chain Solutions to Customers and Channels through the development of robust customer supply chain sensing capabilities and collaboratively managed (internal and customer) project action plans.
• Identify and Achieve Service Excellence as Defined by our Customers.
• Leads Supply Chain Joint Business Planning processes with the Customer.
• Build organizational capability, including direction setting, development, and performance management for direct reports.

Job Complexity:

• Supports Joint Business Planning processes with the Customer.
• Provides supply chain expertise and insights to the Campbell's sales team.
• Identify, design, and delivers supply chain solutions that balance cost and service to create a collaborative environment between our customer and Campbell’s.
• Drives cross function partnerships to achieve mutually beneficial end to end customer supply chain solutions with our planning, business operations, transportation, and distribution teams.
• Harmonizes the sales, demand, and customer forecast for distribution gains, losses, merchandising activities.
• Communicates and coordinates emerging Supply Chain capabilities and technology between the Customer and Campbell's Supply Chain organization.
• Owns direct customer contact with customer supply chain personnel.
• Implements and manages new and existing Campbell's Supply Chain programs, and drives the execution of Campbell's Reverse Logistic Projects
• Develops immediate and long-term corrective action plans in co-operation with Campbell's Supply Chain to identified service issues and failure.
• Supports their peer customer sales leads to drive efficiencies and educate sales peers on the P&L impact of logistics.
• Supports the Sr Manager of Customer Supply Chain with the implementation of identified key Supply Chain initiatives.

Minimum Requirements:

• Bachelor’s degree required.
• 5+ years of experience in supply chain or collaborative logistics required.
• Supply Chain Enterprise and Financial Acumen
• Demonstrated ability to manage complex challenges.
• Ability to work effectively in multiple cross functional teams.
• Managerial presence, communication, interpersonal and leadership skills, with a strong potential to be promoted to higher levels of responsibility.
• 10-15% travel required.

Preferred Qualifications:

• Strong knowledge of SAP Order to Cash Process strongly preferred.
• Previous experience managing customer inventory and managing to key service metrics desired.
• Consumer products industry experience preferred.
• Highly skilled project management and collaborative alignment capabilities preferred.
• Strong proficiency with Microsoft Office. MS Access skills desired.
• Mastery of business analytics and problem-solving skills.
• Ability to draw insights from data and develop collaborative solutions to supply chain challenges.

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

$101,400-$145,700

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.